UNHCR Iran would regrettably like to inform all refugees/ asylum seekers residing in Iran, that some of the services, including resettlement, cash-based interventions, and voluntary repatriation, would be kept on hold from 31 March until 16 April 2023. However, services such as psychosocial support and legal intervention will continue throughout this period.
The stoppage of all the cases assessment is because of the technical upgradation in the UNHCR data system.
UNHCR services are expected to resume back to normal from 17 April 2023, but with limited functionality, the normal resumption for the services will begin from 20 April 2023.
All UNHCR services will resume back to normal from 26 April onwards.
UNHCR will remain available to respond to any urgent cases through the following hotlines or through email, as stated below:
UNHCR can be contacted by email at [email protected]
UNHCR hotline numbers
Tehran: 021- 88212520 (Sunday to Thursday from 8:30 to 15:30)
Esfahan: 031-3444 2841 & 031-34414201 (Sunday to Wednesday from 08:30 to 15:30)
Mashhad: 051-37685641 (Sunday to Wednesday from 08:30 to 15:30)
Kerman: 034-32476851 and 034-32476850 (Sunday to Wednesday from 8:30 to 15:30)
Shiraz: 071-37229692 and 071-37236014 (Sunday to Wednesday from 8:30 to 15:30)