Contact us
Attention! All UNHCR services are free of charge.
UNHCR Thailand
Phone: 02-340-6500 (Monday-Friday 9:00–16:30)
In Person (by UNHCR-initiated appointment only): United Nations Building, Rajdamnern-Nok Avenue, Bangkok (Wednesday-Thursday 9:00-15:30, entrance by the canal)
UNHCR LINE Account: @unhcrconnectthai
Email: thaba@unhcr.org
Deportation Hotline: 081-899-7617 (Friday 16:30 – 22:00; Saturday-Sunday and UN Holidays 10.00–22:00)
Arrest and detention, please fill out this form Detention/Arrest Incident Submission / การรายงานเหตุการณ์การถูกควบคุมตัว
UNHCR does not meet individuals at its office without an appointment.
ATTENTION! Interpreters might not be available after working hours.
ATTENTION! UNHCR will not respond to messages sent to our line account.
Our @unhcrconnectthai Line account is dedicated to sending regular updates on UNHCR’s activities and practical information to refugees and asylum seekers who hold a UNHCR card and live in urban areas.
- By email: [email protected]
- Using the Feedback and Complaint Form: Submit feedback or complaints confidentially by clicking here.
➡️ If you want to report a suspicion of misconduct, fraud, exploitation, or sexual exploitation and abuse (SEA) by UNHCR or UNHCR partner staff, please see the section on Reporting fraud, corruption and misconduct, including sexual exploitation and abuse.
UNHCR Protection against Sexual Exploitation and Abuse (PSEA). All SEA issues can be reported directly to the Inspector General’s Office (IGO) in Geneva or UNHCR Thailand. For more information about PSEA, please see Protection against Sexual Exploitation and Abuse.