Cash assistance for Moldovan households hosting refugees

ONLINE REGISTRATION ON UAHELP.MD OR UAHELP.GOV.MD

STEP 1: To be considered, you must register on the national registration portal uahelp.md or uahlep.gov.md and follow the instructions correctly.

STEP 2: After you complete the registration form as a host, the site will issue a code (ticket number).

STEP 3: Provide this code to the refugee(s) you are hosting.

STEP 4: The refugee(s) you are hosting are required to also register on the uahelp.md or uahelp.gov.md portal, using the same code you received.

The refugees will be required to provide basing information such as:

• National/International Ukrainian passport
• Ukrainian National Identity Card
• Refugee Registration number obtained from UNHCR
• Phone number

IN PERSON REGISTRATION:

If you are unable to register online, call the free WFP Hotline: 0 800 108 90 to receive information and support on how to register online. Or reach out to your Social Assistant or Social Worker for support.

After successful registration, the information will be processed, verified and validated by UAHelp information system. It is important to also expect a call or a visit at home by the Social Assistant or Social Worker to confirm your eligibility.

Once verified, you will receive an SMS on your mobile phone alerting you on how to collect your cash assistance.

The cash assistance differs based on the number of refugees you are hosting.

• If you are hosting between 1 and 4 refugees, you will receive 3900 MDL (Lei).
• If you are hosting 5 refugees or more, you will receive 4800 MDL (Lei).

No, hosting refugees for a longer period does not make households eligible for additional rounds of cash assistance because the programme will be permanently closed at the end of December 2025 with Round 21 as the final one. We warmly encourage families to continue hosting refugees even beyond the programme, as your support provides safety and a sense of community to the refugees.

• If you have already registered through md, you do not have to register again.
• Once registrations are open for every new round, you will receive a link through SMS to update the information on the refugees you host.
• Your information can only be updated on the md or uahelp.gov.md website within the timeframe indicated in the SMS.
• After updating the form, the information will be processed and verified to confirm your eligibility.
• After your information is verified and you are found eligible, you will receive an SMS on your mobile phone number alerting you on how to collect the cash assistance.

20 rounds of cash-based transfers for Moldovan households hosting Ukrainian refugees have been completed. Information on the upcoming round can be found below.

Round 21

Eligibility: Regular hosting households verified by Social Assistants or Social Workers

Registration and Update: Until 5 November 2025

Payment dates: mid-November 2025

• The assistance will be based on the date you register on the site or update your information on the site and the results of the verification done by the Social Assistant or Social Worker.
• Each round of cash assistance is provided on a bi-monthly basis.

The programme is possible thanks to the generosity of the Foreign, Commonwealth and Development Office of UK; the German Federal Foreign Office; the Government of Korea; the Norwegian Ministry of Foreign Affairs; the Directorate General for European Civil Protection and Humanitarian Aid Operations (ECHO).