UNHCR Office for Italy, San Marino and the Holy See

The UNHCR Office for Italy, the Holy See and San Marino supports these countries to maintain protection systems which comply with international standards and advocates for the rights of refugees, asylum-seekers, stateless persons and other persons of concern. UNHCR staff in Rome and in various locations across Italy assist refugees and asylum-seekers at arrival points, facilitate access to international protection procedures and monitor the quality of the asylum system. UNHCR and partner staff also work together with local authorities and civil society actors to support refugees and stateless persons to integrate into Italian communities and to ensure that they are engaged in refugee and local communities through a wide range of activities. 

For more information about UNHCR in Italy, the Holy See and San Marino, please visit: 

Contact us

Are you a refugee, asylum seeker or stateless person looking for help? 

If you need information on asylum, legal assistance or services in Italy you can: 

  1. Write to 📧 [email protected] or 📧 [email protected] or 📧 [email protected] (for registered PEC mail only) or ARCI, partner of UNHCR, to 📧 [email protected] 
  2. Call our Front Desk Protection: 📞+39 800 093222 or Helpline for refugees and asylum seekers realized by ARCI and UNHCR: 📞+39 800 905 570 or 📞+39 3511376335 (for Lycamobile users/Whatsapp) 

Neither UNHCR nor its partner ARCI take money for any services. Their help is always free of charge. You should not be asked, at any point, to pay for any of the services provided. 

Related information

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