How to provide your feedback or file a complaint?

1- Through the office

There is a paper form available at UNHCR Office, you can fill it in and put it in the dedicated Box.

2- By e-mail to

[email protected] (Emails should be marked “Confidential”).

3 – By post to

UNHCR MCO for Italy, the Holy See and San Marino, Via Leopardi, 24, 00185 – Roma (Letters should be marked “Confidential”).

You will be notified within 2 months after submitting your complaint.