UNHCR Bangladesh - Help for refugees and asylum-seekers

Welcome to the Bangladesh ‘HELP’ site for UNHCR, the UN Refugee Agency. This website was created to provide useful information to refugees and asylum seekers seeking information or support inside Bangladesh.

📢Important Notice:

There is a rumour circulating that Rohingya refugees in Malaysia can obtain an ID by approaching UNHCR in Bangladesh. This is false information.
UNHCR staff in the camps in Cox’s Bazar cannot help you obtain a UNHCR ID for Rohingyas in Malaysia.
Please Do not pay anyone who says they can help you obtain an ID for Rohingya refugees in Malaysia. This is a lie.

On this website, you will find information about:

➡️ How to contact UNHCR
➡️ Support in Bangladesh

➡️ Legal Assistance
➡️ Training & Learning New Skills
➡️ Education
➡️ Registration Update Exercise Notice
➡️ Privacy Notice
➡️ Information on Pressure Cookers and Liquified Petroleum Gas (LPG) adjustment
➡️ Information, Complaints and Feedback Points
➡️ Reporting Fraud and Other Misconduct
➡️ Reporting Sexual Exploitation and Abuse
➡️ Are you under 18? (Children’s page)
➡️ Community voices

Please remember that all UNHCR services are free of charge.

UNHCR is aware of individuals fraudulently posing as UNHCR staff, including through fake online accounts. UNHCR’s only methods of communication are email addresses, phone numbers and other channels posted on this site (see Information, Complaints and Feedback points).