If you are fleeing Ukraine and are in need of information and support

For persons inside of Ukraine, UNHCR advises you to:

  • Stay informed and connected (via radio, TV, Internet) and follow official advice for your security. Listen to official messages from emergency services, local authorities, and follow the instructions, including regarding curfews.
  • Keep a copy (even digital) of your documents in a safe place. The replacement of lost documents will be easier if people can present a copy to the SMS later.
  • For advice on how to provide emotional support to children during these difficult times, see pages such as this.

UNHCR is doing its utmost to ensure that its services and assistance are continued and strengthened. For more information, please see our HELP page in Ukraine: https://help.unhcr.org/ukraine/

Please note that UNHCR Ukraine is not involved in exit procedures or evacuations of any person from Ukraine.

If you are fleeing the war in Ukraine and coming to the European Union click here to find key information about your rights.

If you and/or your family are fleeing from the conflict in Ukraine, you can find information and support in Blue Dot Safe Spaces, Protection and Support Hubs.

For Ukrainians travelling to or present in other countries, please see the below for more information about asylum procedures and where to go for help:

The page will be continually updated.