Welcome

UNHCR Ukraine - Help for war-affected people, refugees and asylum-seekers

Welcome to the Ukraine ‘HELP’ website page of UNHCR, the UN Refugee Agency. This page was created to provide useful information to individuals seeking information or support inside Ukraine.  

Please select the category that best describes your situation to access relevant information and services

Internally Displaced People, War-Affected People

Access information on assistance, services and support available in Ukraine

Refugees & Asylum Seekers in Ukraine

Learn about legal support and other types of assistance available in Ukraine

Stateless Persons

Learn about procedures, legal support and assistance available in Ukraine

Returning to Ukraine

Find information and services available upon return to Ukraine

Leaving Ukraine

How to find information and access support services in other countries

Due to the current situation, UNHCR Ukraine cannot accept walk-in counselling requests until further notice. You can reach us through our hotline  0-800-307-711 (Mon-Fri 9:00-18:00) or email [email protected]. 

We will try to respond as quickly as possible but, due to the very large number of current requests and the impact of the security situation, it may take us some time to reply. 

The page will be continually updated.