Information for refugees, asylum seekers and displaced people in Poland.

Provided by UNHCR, the UN Refugee Agency.

Are you coming from Ukraine?

Information for Ukrainian population

Temporary Protection

Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency. UNHCR created this website for refugees and asylum-seekers in Poland, their family members, and people who assist them. On this website, you will find useful information and web links.

Here you will find:

Partners icon

How to find help

Fleeing icon

Temporary Protection

Asylum_refugee_status icon

Accessing International Protection

Services icon

Services for International Protection holders

Education icon

Education in Poland

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Work in Poland

Family_Reunification icon

Family Reunification

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Complaints and Feedback

Toll-free UNHCR Counselling Line: 800 012 948 (open Monday-Friday, 8:30-16:30):

  • get reliable and up-to-date information about services and assistance
  • file a complaint or leave feedback

Information on this website may be only relevant for people who are currently in Poland. Information on this website is general and may not be applicable to your personal situation. If you are looking for information or assistance outside of Poland, please visit the UNHCR Help Homepage.

If you are considering returning to Ukraine:

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Visit Ukraine is Home

Call UNHCR toll-free from your browser

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Example microphone permissions prompt that will appear in your browser:
Example microphone permissions prompt that will appear in your browser: Example

Toll-free call to UNHCR