Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency. UNHCR created this website for refugees and asylum-seekers in Poland, their family members, and people who assist them. On this website, you will find useful information and web links.
Here you will find:
Toll-free UNHCR Counselling Line: 800 012 948 (open Monday-Friday, 8:30-16:30):
- get reliable and up-to-date information about services and assistance
- file a complaint or leave feedback
Information on this website may be only relevant for people who are currently in Poland. Information on this website is general and may not be applicable to your personal situation. If you are looking for information or assistance outside of Poland, please visit the UNHCR Help Homepage.
If you are considering returning to Ukraine:
