Announcements
Discontinuation of letters
May 22, 2026
Please do not send letters or pay anyone, including members of your community, to send letters on your behalf requesting registration or resettlement. Registration: Refugee-Status Determination …. →
Beware of fake UNHCR hotlines
April 28, 2026
UNHCR has seen fake UNHCR hotline numbers being shared on social media. UNHCR has two official hotlines: All other numbers being shared as UNHCR hotlines for Registration or Resettlement are fake. Ple…. →
Effective communication channels for registration requests
April 9, 2026
Please note that all new registration requests must be submitted online exclusively through the My Services portal. Registration requests sent through other channels (su…. →
An important reminder to refugee communities in Malaysia
April 2, 2026
UNHCR would like to remind all community members of the following important points: If you encounter anyone requesting money or making false claims of influence, please report it to UNHCR. …. →
Beware of scams: a man going by names of Osman, Michael or Bo Bo Selai impersonating UNHCR
March 27, 2026
UNHCR has received reports that a man who goes by Osman or Bo Bo Selai, who claims to work for the Resettlement and Registration Unit at UNHCR, continues to request money for …. →
Not true: walk-ins to UNHCR for appointments
March 9, 2026
False information is circulating in the community claiming that people who were waiting for a registration appointment before 2023 should go to the UNHCR office to request a registration appointment.&…. →
Beware of scam: Mohd Haris, Mr Haris, Haris Khan or Mr Barmi
January 2, 2026
Anyone requesting money for UNHCR registration and documentation is a scammer and committing fraud. They have no authority or ability to issue UNHCR documents. UNHCR has previously cautioned aga…. →
Important update on Dokumen Pendaftaran Pelarian (DPP) Programme
January 2, 2026
UNHCR has been informed that the first phase of the Government’s Dokumen Pendaftaran Pelarian (DPP) programme will focus on registering individuals currently held in im…. →
Beware of fake TikTok account impersonating UNHCR Malaysia
November 28, 2025
UNHCR Malaysia does not have a TikTok account. All TikTok accounts claiming to be from UNHCR are fake. We have been made aware of fraudulent TikTok @rohingya.edu2 and @Tasmida.sidi…. →
Beware of luggage scam
November 20, 2025
UNHCR has learned of a scam in which victims are requested to pay money to help refugees or asylum-seekers transport valuable luggage to a supposed UNHCR warehouse. Scammers often use fr…. →