Beware of fake UNHCR hotlines 

UNHCR has seen fake UNHCR hotline numbers being shared on social media.

UNHCR has two official hotlines:

All other numbers being shared as UNHCR hotlines for Registration or Resettlement are fake. Please do not use them. 

Please remember: 

  • UNHCR will never ask you for money. 
  • No one can obtain UNHCR documents, facilitate access to UNHCR processes, or fast‑track your case in exchange for payment. 
  • Do not pay money to anyone offering such services. 
  • Do not share your personal information with individuals claiming they can influence your UNHCR case.