UNHCR has received reports that a man who goes by Osman or Bo Bo Selai, who claims to work for the Resettlement and Registration Unit at UNHCR, continues to request money for UNHCR services.
The man contacts refugees and asylum-seekers via WhatsApp and has asked for between RM10 to RM300 to be topped up to his phone, in exchange for UNHCR appointments and interviews for registration and resettlement. The man also further sends stock/generic photos of UNHCR staff, the UNHCR office and its activities, to appear to be a UNHCR staff member. He also asks for personal information of his victims and photos of their UNHCR identity documents, claiming that he can assist them. This is a scam.
If you receive a call or message from any of these numbers 013-4005306, 011-25515774, 011-68352928, 011-27227846 or 017-3544882, do not reply, and immediately ignore, delete the message and block the phone number.
Please remember:
- UNHCR will never ask you for money.
- No one can obtain UNHCR documents, facilitate access to UNHCR processes, or fast‑track your case in exchange for payment.
- Do not pay money to anyone offering such services.
- Do not share your personal information with individuals claiming they can influence your UNHCR case.
If you believe you have been approached by a scammer, please report it to UNHCR Malaysia. For this purpose, please send an email to the Anti-Fraud Focal Points: [email protected] or submit a form.