How can I get registered with UNHCR?

Registration of asylum seekers in Libya is processed by UNHCR. The Libyan authorities only authorise UNHCR to register persons from specific nationalities.

You can call our Registration hotline at 📞 0911633466, and the Registration staff will advise you on procedures for registration. If you are eligible, you will be issued with an appointment date to meet with UNHCR staff in Tripoli or another location where registration will be conducted. During your registration interview, UNHCR will collect information about you, including your name, date of birth, place of origin, and the reason why you left your country of origin.

What should I bring to my registration interview?

All your family members (spouses, children or other close family members who are dependants) should be with you on the day of registration.

You should bring all the original documents you have, including:

  • Passport
  • National ID card
  • Birth certificate
  • Work permit
  • Certificates in relation to your marital status
  • Education records
  • UNHCR or government refugee or asylum seeker certificates from other countries
  • Any other official documents about your identity

You can also bring other documents if you think they are related to the reason why you left your country of origin.

Please note that even if you have no documents, you can still register with UNHCR.

How can I renew my UNHCR document?

You can call our Registration hotline at 📞 0911633466. You will be issued with an appointment with UNHCR in Tripoli or elsewhere.

How can I update my contact details?

You can send a message to our Registration hotline at 📞 0911633466 with your UNHCR case number, your updated address and contact information. You can send the message via SMS, WhatsApp, or Viber.

Your contact details will be updated in our database within seven working days. You will receive a message confirming your information is updated.

How can I add family members to my case?

You can call our Registration hotline at 📞 0911633466. You will be issued with an appointment to approach UNHCR office in Tripoli or any other location where UNHCR undertakes registration activities.

My file is closed. How can I request it to be reopened?

If your file has been closed or inactivated, you need to contact our Registration hotline at 📞 0911633466 and book a registration appointment. At the day of the appointment, UNHCR will ask you to fill a form to collect the needed information to reopen or reactivate your file. Please bring your passport and all personal identification documents with you.

I am currently detained at a detention centre, and I want to register with UNHCR. What can I do?

UNHCR does not undertake registration activities in detention centres. However, UNHCR will advocate for your release and upon release you will be given a registration appointment.

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