Announcements

GENERAL INFORMATION

Please be informed that the opening hours of UNHCR Reception Center in Jakarta will be adjusted on the following days:

Wednesday, 18 June 2025: Open for morning only from 8 am to 11 am due to internal agenda
Thursday, 19 June 2025: Open for morning and half-afternoon from 8 am to 1.30 pm due to internal agenda.
Friday, 20 June 2025: CLOSED due to internal agenda.

During the above period, UNHCR and partners can be contacted via channels available in Contact Us page here.

All services provided by UNHCR and partners are free of charge

Please maintain the WhatsApp number you have provided to UNHCR as we will use this number to contact you for updates on your case and to share important information. If your WhatsApp number changes, please notify UNHCR immediately.

LATEST UPDATES AND OPPORTUNITIES

Barista Training-Limited Slot Available

16 June 2025

Two (2) slots are available for Barista Training this weekend, organized by our partner, Dompet Dhuafa. To be eligible, you must meet the following criteria: If you are interested, please see further detail information in the poster below as well as fill the form via the QR code provided in the poster. Deadline: Wednesday, 18 […] ➞

Launch of New KOBO Online Inquiry Form

05 June 2025

Please be informed that: Hotlines    Jakarta/surrounding areas   Field Locations Please note that the above Hotline numbers are reserved solely for the designated purposes and are NOT an inquiry channel about individual case processing.  All services provided by UNHCR, and partners are free of charge. If you have witnessed fraud or corruption, or if you […] ➞

Information on the US Resettlement Program

05 February 2025

The United States Government has announced the suspension of the U.S. Refugee Admissions Program (USRAP). The suspension will impact refugee travel (for those already approved) and case processing (for those waiting for their RSC Asia Pre-screening, USCIS interview or their USCIS decision). UNHCR is awaiting further guidance from the U.S. government regarding the impact of this new order on […] ➞

End of Partnership with CRS and New Temporary Hotline Numbers 

09 September 2024

UNHCR’s partnership with Catholic Relief Services (CRS) is ending on 8 September 2024. Since 2018, CRS has provided a great support in implementing different UNHCR programmes, including socio-economic assessments and cash-based interventions, labor mobility, prevention of and response to Gender Based Violence, community mobilization, and education. UNHCR is currently identifying new partners to continue these important […] ➞