Please be informed that the UNHCR Reception Center is CLOSED on Fridays.
UNHCR and partners can be contacted via available channels. Please check Contact us page for further details.
All services provided by UNHCR and partners are free of charge
Please maintain the WhatsApp number you have provided to UNHCR as we will use this number to contact you for updates on your case and to share important information. If your WhatsApp number changes, please notify UNHCR immediately.
Please be informed that: Hotlines Jakarta/surrounding areas Field Locations Please note that the above Hotline numbers are reserved solely for the designated purposes and are NOT an inquiry channel about individual case processing. All services provided by UNHCR, and partners are free of charge. If you have witnessed fraud or corruption, or if you […] ➞
The United States Government has announced the suspension of the U.S. Refugee Admissions Program (USRAP). The suspension will impact refugee travel (for those already approved) and case processing (for those waiting for their RSC Asia Pre-screening, USCIS interview or their USCIS decision). UNHCR is awaiting further guidance from the U.S. government regarding the impact of this new order on […] ➞
