Announcements

All services provided by UNHCR and partners are free of charge

Please maintain the WhatsApp number you have provided to UNHCR as we will use this number to contact you for updates on your case and to share important information. If your WhatsApp number changes, please notify UNHCR immediately.

Calling for Proposal: Sport for Protection Project

UNHCR is inviting proposals from Refugee-Led Organizations (RLOs) to partner on implementing regular sports activities under the Sport for Protection (S4P) Project. This initiative aims to enhance refugees’ psychosocial wellbeing, with the project set to run until September 2027. For the first year, the collaboration will focus on RLOs in Jakarta and its surrounding areas, with […]

End of Partnership with CRS and New Temporary Hotline Numbers 

UNHCR’s partnership with Catholic Relief Services (CRS) is ending on 8 September 2024. Since 2018, CRS has provided a great support in implementing different UNHCR programmes, including socio-economic assessments and cash-based interventions, labor mobility, prevention of and response to Gender Based Violence, community mobilization, and education. UNHCR is currently identifying new partners to continue these important […]

Launch of Online Self-service Portal

Please be informed that:  UNHCR Indonesia Communication Channels  KOBO inquiry form: unh.cr/62c2a30b5   Hotlines    Jakarta/surrounding areas   Field locations   Please note that Hotline numbers are reserved solely for the designated purposes, i.e., life-threatening medical cases, GBV/Child Protection, security, legal protection issues.    Information on UNHCR’s processes, assistance, and services, as well as answers to most of the queries […]