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Emergency numbers
European Emergency Service 112
Police: 100
Fire Service: 199
Medical Emergency: 166
Coast Guard: 108
Information and hotlines
Human trafficking resource line
Phone number: 1109
Languages: When you call, you will hear a message played in Greek then English. There are operators available to speak to you in a number of other languages – but you must first press 2 in order to speak to a live call specialist.
General Secretariat for Gender Equality
Phone number: 15900
Languages: English, Greek
Restoring Family Links (Hellenic Red Cross)
Phone number: 210 52 300 43
Opening hours: Mon – Fri: 08:30 – 14:30
Languages: English, French, Greek
Child Protection
National Emergency Response Mechanism (NERM) Hotline for unaccompanied children in precarious living conditions
+30 2132128888 and +30 6942773030
CALL the NATIONAL EMERGENCY RESPONSE MECHANISM (NERM), Special Secretariat for the Protection of UAM (SSPUAM – Ministry of Migration and Asylum), for all unaccompanied children in precarious conditions.
The NERM Hotline assists in identifying and locating children in need (0030- 2132128888 και 0030- 6942773030, via WhatsApp and Viber) that is available in 6 languages, and in the following days and hours:
Monday – Friday 08:00 – 22:00
Saturday 11:00 – 19:00
The Helpline and the Mobile Units in the field:
- Ensure that children are never exposed to the dangers of abuse or exploitation in the streets.
- Assist in finding and protecting unaccompanied minors that are homeless or in other precarious living conditions.
- Provide urgent accommodation.
- Facilitate immediate registration with the local authorities.
- Provide psychological, legal, and medical support and interpretation.
- Conduct the Best interest assessment.
For a child or teenager or if you know a child or teenager who is a victim of abuse, in immediate danger or needs psychological support
Phone number: 1056
Languages: Not all languages are available at all times. People from the hotline might call you back with a translator. The following languages are supported: Arabic, English, Farsi, French
European Hotline for Missing Children Phone number: 116000
European Helpline for Children and Adolescents Phone number: 116111
For other helplines for children please click here
Suicide risk (Klimaka)
Phone number: 1018
Languages: English, Greek
LGBTI support hotline
Information about support available for lesbian, gay, bisexual, transgender and intersex (LGBTI) persons in Greece.
Phone number: 11528
Opening hours: Mon – Fri: 13:00 – 21:00
Languages: English, Greek
French is available on request, some other languages can sometimes be arranged for a follow-up call via Skype. Requests for these Skype calls can be made by email.