Emergency services
Emergency numbers
- European Emergency Service: 112
- Police: 100
- Fire Service: 199
- Ambulance Emergency: 166
- Coast Guard: 108
Information and hotlines
Human trafficking resource line
Phone number: 1109 (24/7)
Languages: When you call, you will hear a message played in Greek and then English. There are operators available to speak to you in several other languages – but you must first press 2 in order to speak to a live call specialist.
Violence Against Women SOS Helpline
Phone number: 15900
Languages: English, Greek
Child Protection
National Emergency Response Mechanism (NERM)
Services: Support for homeless unaccompanied children or children living in precarious conditions
Languages: English, Farsi, Arabic, French, Punjabi, and other languages upon request
Hours: Monday to Friday: 08:00 – 22:00, Saturday: 11:00 – 19:00
Helpline: 15107
Mobile/WhatsApp/Viber: +30 6942773030
The Helpline and the Mobile Units in the field:
- Ensure that children are never exposed to the dangers of abuse or exploitation in the streets.
- Assist in finding and protecting unaccompanied minors who are homeless or in other precarious living conditions.
- Provide urgent accommodation.
- Facilitate immediate registration with the local authorities.
- Provide psychological, legal, and medical support and interpretation.
- Conduct the Best interest assessment.
The Smile of the Child
Services: Prevention and response to violence against children
Languages: Many languages upon request
24/7 Helplines:
National SOS Helpline for Children: 1056
European Helpline for Children: 116111
European Hotline for Missing Children: 116000
Psycho-social Support
Babel
Services: Psychiatric and psychological support
Languages: English, French, Lingala, Farsi, Arabic, Kurmanji
Address: Ioanni Drosopoulou 72, 112 57, Athens
Hours: Monday – Friday, 10:00 – 16:00
Phone: +30 2108616280, +30 2108616266
Email: [email protected]
Suicide risk (Klimaka)
Phone number: 1018
Languages: English, Greek
LGBTQI+
Dipla Sou
Services: Support for LGBTQI+ persons
Languages: Greek, English and French upon request
Phone: 11528
Website: https://11528.gr/
Opening hours: Mon – Fri: 13:00 – 21:00
Email: [email protected]
Safe Place Greece
Services: Support for LGBTQI+ persons
Languages: English, Greek, Arabic, French, Farsi and Spanish
Mobile/WhatsApp: +30 6986752325
Opening hours: Mon – Fri: 10:00 – 18:00
Email: [email protected]