Protection for arrivals from Ukraine

Advice before travelling to the border: Make sure you have your passport or other ID. If you do not have any documents, also take invalid or damaged documents or photocopies of documents.

Given the simplified procedures of entry for the citizens of Ukraine in Georgia, the absence of any documentation might not create an obstacle to entering the country. If possible, please consult with the Patrol Police Department 📞(032) 241-42-42 in advance.

Crossing the border

Citizens of Ukraine can enter Georgia without a visa and stay in Georgia without a visa, for 2 full years.
For more information, please check the consular web page: https://geoconsul.gov.ge/en

Conditions of entry to Georgia
Entry to Georgia is allowed to all persons fleeing the war in Ukraine.
At the moment, entry is possible for persons who do not have a valid travel document (biometric passport) as well. If you are travelling with children, it is recommended that you have at least your child’s birth certificate with you.

Persons without a valid passport are advised to carry any other document confirming their identity.  However, even in absence of such documents, Ukrainians might be allowed to enter. If possible, please consult with the Patrol Police Department (032) 241-42-42 in advance.

In the event that an unaccompanied child crosses the border, the competent authority, in cooperation with the police, shall coordinate the next steps. Government officials consider a child as “unaccompanied” if they are “alone” when they arrive at the border without lawful status.

In such cases, please, contact Child Helpline: 111

After crossing the border

After crossing the border, every Ukrainian is free to choose the city of residence in Georgia.

Governmental and non-governmental organizations can provide humanitarian and basic material assistance based on the place of residence. Please follow the link to see the mapping of the available services: http://www.dopomoga.ge/

! Disclaimer! The information in the service mapping is not collected by UNHCR, therefore UNHCR does not bear responsibility for its validity.

Pets

Georgian border accepts pets at border crossings even without a passport and vaccination. Although, as a rule, the pet must meet the following requirements:

• must be healthy;
• the preventive vaccination, diagnostic research and relevant processing must be undergone;
• must be accompanied by a veterinary certificate or a pet passport.

International passport for dogs and cats must include the following basic information:

• data about animals (information for their identification);
• data about pet owners;
• residence address;
• data about veterinary measures provided on the pet (by referring to the dates):
• about the rabies vaccination;
• treatment against the eco and endoparasites.

Warning

Do not hand over your documents, and property or use unofficial transportation from anyone else.
If you feel threatened, please contact the national non-stop helpline for victims of trafficking 📞: 116 006.

Staying in Georgia: According to the Decree #81 of the Government of Georgia on amending the Resolution No. 255 of the Government of Georgia, if you are a citizen of Ukraine you can stay in the territory of Georgia for two years.

In order to be able to stay legally in the territory of Georgia for a longer period of time, you will have to decide during this period whether you will apply for one of the forms of residence or apply for asylum.

Applying for Asylum

If you are in need of asylum (international protection), you have the right to address any state agency or submit a written request for asylum in Georgia at the state border or at the Division of the International Protection Issues of the Migration Department of the Ministry of Internal Affairs of Georgia.

When applying for asylum, you are required to submit any available travel documents, such as an international passport. The Ministry will hold onto this document for the duration of the asylum procedure, even after the status is granted.

Upon application for asylum, you will receive a Georgian ID card. You are not allowed to travel outside Georgia during the asylum procedure, except for exceptional, life-saving reasons and if such permit is granted to you by the Migration Department.

At the end of the asylum procedure, you may be granted refugee status or humanitarian status, or your asylum application may be rejected.

If you are granted refugee or humanitarian status, you can request a travel document, which will serve as a replacement for your international passport for travelling abroad.

After obtaining the travel document, individuals must adhere to immigration regulations, such as obtaining a visa if required, depending on their citizenship, when travelling abroad.

N.B. Obtaining refugee or humanitarian status does not limit one’s right to travel abroad, except for travel to the country of origin. Also, a person can at any time withdraw the asylum application or apply for the cessation of the refugee or humanitarian statuses. After the request is submitted, the passport and other identity documents will be returned to a person.

Following the withdrawal of an application for international protection, an asylum-seeker can re-apply for international protection if there are new circumstances to his/her claim and they became known to him after the withdrawal of an application for international protection and the Ministry shall provide the asylum-seeker with access to a fair and effective asylum procedure.

The Department is the main State authority responsible for asylum procedures and registering asylum-seekers.

Phone number: 📞 (+995) 598 08 00 97
Address:  16, Mikheil Gakhokidze Street, Tbilisi, Georgia
Reception Hours: Monday-Friday/9:00-18:00
E-mail: [email protected]

More information on Rights and Obligations is available at https://help.unhcr.org/georgia/applying-for-asylum/
More information about the asylum related legislation is available on
https://www.refworld.org/cgi-bin/texis/vtx/rwmain/opendocpdf.pdf?reldoc=y&docid=5d00a6c14

State Financial Assistance

Government Decree # 1254 “On the socio-economic support measures for citizens of Ukraine and persons with the right to permanent residence in Ukraine who entered Georgia due to the hostilities in Ukraine” came into its implementation as of 1 August and in April the Government announced its extension until November 2023.

• The Decree primarily covers all Ukrainian refugees who were accommodated in the hotels and envisages financial assistance of 300 GEL per family and 45 GEL per person.

• The Decree also covers all post 15 July arrivals, who will be assisted with emergency 10 days accommodation and, if assessed vulnerable, refugees will get the same type of financial assistance (300 GEL per family and 45 GEL per person).

• In the scope of extended Decree, all those previously assisted by the Government will continue to get the assistance until August 2023 without further reassessment.
• Those in need may also apply for the emergency accommodation via the Hotline 1505 of the Ministry of Health. 
• To register for the financial assistance, please approach the nearest branch of the Social Service Agency.

For more information, please call the Hotline 1505 of the Ministry of Health.

Work

Residents of Ukraine have the same access to the labour market as Georgian citizens (except for civil servants). They can be employed on an employment contract or in the form of an agreement.

The offer of vacancies in the Ukrainian language is available directly on the following websites:

http://www.dopomoga.ge/?category=28
https://jobs.ge/
https://www.hr.ge/

In addition please consult UNHCR’s partner organization World Vision Georgia to explore the employment opportunities:
Tel: 📞 (+995) 577045645
Address: 67b Zhiuli Shartava Str., Tbilisi, Georgia
Facebook page: https://www.facebook.com/multiservicecentregeorgia/
Website: https://www.wvi.org/georgia

Healthcare

Citizens of Ukraine who arrived in Georgia between 1 February 2022 – 1 May 2023 are included in the state healthcare programmes covering the following:

• Immunization;
• Tuberculosis and HIV infections/AIDs, including specialized medication;
• Maternal and child health, including antenatal care and screening of newborns;
• Mental health;
• Diabetes including medication;
• Dialysis;
• Treatment of patients with rare diseases and subject to permanent substitution treatment;
• New coronavirus – COVIF19 treatment, including testing, vaccination, stationary and at-home treatment;
• Referral – emergency services, including child delivery, and emergency immunization.

Call 📞 1505 for more information

In addition to the State provided services, please follow the link to see the mapping of services offered by private companies: http://www.dopomoga.ge/?category=23

School

According to the decision of the Government of Georgia, as a result of the invasion of Ukraine on February 24, 2022, schoolchildren who are unable to continue their general education in Ukrainian schools and express a desire to continue their education in Georgia will be enrolled in schools in a simplified manner.

Schoolchildren can be enrolled in the class in which they were studying at a general education institution in Ukraine as of February 24, 2022.

Psychological counselling is available to school children from Ukraine throughout Georgia.
Detailed information is available on the hotline of the Ministry of Education: 📞 (995 32) 2 200 220.
If you require assistance in enrolling children in school, please contact UNHCR’s partner organization World Vision Georgia:
Tel: 📞 (+995) 577045645
Address: 67b Zhiuli Shartava Str., Tbilisi, Georgia
Facebook page: https://www.facebook.com/multiservicecentregeorgia/
Website: https://www.wvi.org/georgia

COVID-19

You can find all the important and up-to-date information about COVID-19 and related restrictions in Georgia at: https://stopcov.ge/

WV Georgia

• Multi-purpose Cash Assistance; Food Vouchers for Kids; Crisis Fund;
• Happy Space for kids and youth in Tbilisi and Batumi providing
• psycho-social and informal education services;
• Activities for children and adults, including individual and group counseling sessions;
• Individual consultations with social worker: case management: assessment
  and referrals to available state and non-state social protection services.
• Support livelihood/employment opportunities: skill-building,
  job matching; retraining/capacity building;
• Winterization
• Various social/cultural events for refugees and community members;
• Informational sessions on SGBV, child protection and
  mental health/psychosocial well-being;
• Support of educational institutions (schools, kindergartens)
• Support local and central government to respond to emerging needs of refugees.

Address: 67b, Zhiuli Shartava St, Tbilisi; 78, Uznadze St, Tbilisi; 40, G. Mazniashvili str, Batumi
Phone: 📞 (+995) 577 04 56 45; +995 577 25 84 79/+577 25 90 16
E-mail: [email protected]; [email protected]
Website: https://www.wvi.org/georgia

Care Caucasus

• Multipurpose cash assistance
• Immediate food and hygiene kits delivery
• Service provision for legal support and protection
• Small grant-supporting scheme for NGO/CSO sector
• Trainings for Business and Small grants supporting scheme
• Information dissemination about available services
  for the Ukrainians in Georgia

Address: 14B Shalva Nutsubidze St, Tbilisi
Phone: 📞 (+995) 591 95 33 01
E-mail: [email protected]
Website: http://care-caucasus.org.ge/

IDP Women Association “Consent”

• Medical service for displaced by war Ukrainians (tel. 599 764292)
• Psycho-social rehabilitation camp for youth outside Tbilisi
• Vocational training for Ukrainian women
• Together with Foundation of Economic Education of Georgia – Kids Club and Psychological Lab. (Tbilisi Central)
• Address: Queen Tamar Ave, Tbilisi

Phone: 📞 +995) 599 57 07 98

E-mail: [email protected]

Website: https://www.idpwa.org/

NGO Bridge Innovation and Development

• Employment and accommodation possibility in Akhmeta, village Alaverdi
• Provision of office premises for various activitiess.

Address: 8 Marika Baratashvili Dead End, Tbilisi
Phone: 📞 (+995) 591 11 19 77; (+995) 599 94 65 66
E-mail: [email protected] [email protected]
Website: http://www.bridge.org.ge/

Georgia Red Cross Society

• Hotline and Referrals (free services for Ukrainian citizens and MHPSS)
• Translation/adaptation/dissemination of Mental Health
  and Psychosocial Support informational and educational materials
• Establishment of the Child Friendly Spaces and child related activities
• Informational desks for the Ukrainian citizens
• Immediate food and hygiene kits delivery
• First aid trainings for the Ukrainian citizens
• Prevention of communicable and non-communicable diseases
• Ensuring access to healthcare services for Ukrainian citizens
  through close cooperation with healthcare sector, insurance sector
  and Georgia Red Cross Society mobile medical unit
• Cash and Vouchers Assistance (CVA)

Hotline: 📞 (+995 322) 501 105 (from 10:00 to 18:00)
E-mail: [email protected]
Website: www.redcross.ge

Rights Georgia                                                                                                                               

• Legal counseling on various legal issues, including international protection and border crossing; residence permits; state assistance for
  Ukrainians living in Georgia; labor disputes; rent agreements; gender-based violence, etc.
• Provision of legal representation before the administrative bodies and the common courts of Georgia.

Address: 11a Akaki Gakhokidze Street, Tbilisi
Hotline: 📞 (+995) 593 11 14 05; (+995) 555 10 73 00
Mail: [email protected]
Website: www.rights.ge

Save the Children International

• Social, emotional and educational support program within three multi-functional Child Friendly Spaces
  (The CFS) located in Tbilisi for children from Ukraine;
• Pre-school class taught according to Ukrainian Curriculum;
• After school and weekend program comprised of psycho-social and learning activities
  Interactive activities;
• Psychosocial support for parents of children attending the CFS within the same space.

Address: 27b, A. Mitskevichi street, Tbilisi

Phone: 📞 0322 24 45 20

E-mail: [email protected]

Website: https://georgia.savethechildren.net/

ASB (German Arbeiter-Samariter-Bund)

• Cash Assistance to the people with disability, older persons, families with many children and
  single headed households;
• Winterization programme – CT for utility bills for people with disability, older persons, families with many children
  and single headed households;
• Outpatient services including home care through SSK (the Samaritan Association of Georgia)
• Informational and psychological support, assistance in daily tasks and integrational processes provided by the net
  of traditional family helpers Hresnics;
• Long-term interventions to support the integration of UKR migrants in the Georgian Society (Youth, PwD, and older persons);
• English Language Classes for the children from Ukraine and Georgia;
• Georgian language Classes for the children from Ukraine;
• Judo Classes for youth.
• Happy Integration Center Activities – Sport, educational and entertaining programs for the UA and GEO children in diferent
  regions of Georgia;
• GBV mitigation programs and advocacy.

Address: 2 Victor Dolidze Street, II Floor, 0179, Tbilisi, Georgia
Phone: 📞(+995 322) 29 00 06
E-mail: [email protected]
Website: http://www.asb.ge/

The Association of Cognitive Behavioral Therapy of Georgia

• Providing Psychotherapy services to Ukrainian citizens by Georgian and Ukrainian members of the cognitive-behavioral therapy community
• Affected Ukrainian citizens will be delivered with urgent psychotherapeutic intervention, face-to-face (in Russian or English)
  or online in their native language.

Phone: 📞(+995) 577 13 99 82
E-mail: [email protected]
Website: http://www.geocbt.ge/

NGO “Empathy” – The International Psycho – Rehabilitation Centre for Victims of Violence, Torture and
Pronounced Stress Impact

• Medical and mental/psychological and social assistance for Temporary allocated Ukrainians – victims of Russian War
  Crisis
• Intervention Program with “Hot Line”
• Support to victims of torture and violence, entailing diagnostics/expertise and case management;
• Documentation of cases of war crimes;
• Training/Educational Program for caregivers.

Address: 23 Kandelaki Street, 0160, Tbilisi
Phone: 📞(+995 322) 38 10 15; (+995) 599 88 54 28/68
E-mail: [email protected]; [email protected];
Website: http://www.empathy.ge/

Coalition for early childhood development is an association of non-governmental organizations

• Support for Ukrainian children from age of 3 to 18 and their parents, who live temporarily
  in Tbilisi, Kutaisi, Batumi, or Rustavi;
• Services for children who have developmental or psychological needs;
• Speech and language therapy, physical therapy, art therapy, psychological consultation, and psychotherapy.

Phone: 📞 Tbilisi, Rustavi (+995) 568 22 88 55; Batumi (+995) 599 00 60 09; Kutaisi (+995) 568 18 33 66
Website: http://adreuli.ge

Danish Refugee Council Representation in Georgia

• Legal Counselling about general legal issues;
• Referrals.

Address: Kazbegi 2, Saburtalo, Tbilisi / 1, 8 March Street, Zugdidi.
Phone: 📞(+995 322) 24 46 88; (+995) 599 97 92 49
E-mail: [email protected]
Website: http://www.drc.ngo/

Charitable Foundation “Caritas Georgia”

• Temporary residence Shelter in Tbilisi (Nadzaladevi, Manjgaladze Str. 59) for
  20 Ukrainian citizens with accommodation of maximum two months;
• Daily hot meal at Caritas Georgia Soup-Kitchen in Tbilisi (for maximum 20 persons);
• Vouchers for food and personal hygiene items (II round beginning from April 2023 );
• Involvement of Ukrainian children/youth in activities of Caritas Day-care Youth Centers in
  Tbilisi, Kutaisi and Rustavi;
• Health care support – rehabilitation and home-care services.

Address: 45, Besarion Zhgenti Str., 0183 Tbilisi
Phone: 📞 (+995 32) 221 78 19; 225 13 87; (+995) 591 22 97 00; (+995) 591 08 81 76
E-mail: [email protected]
Website: http://www.caritas.ge/

Baltic to Black Sea Alliance – Georgia Open Movement (Ghia)

• Training (communication skills, promotion, sale, creation of crafts, fund raising);
• Psychoeducation (infographics, online and face to face talks and webinars);
• Promoting employment for Ukrainian citizens (through the artistic and creative events).

Phone: 📞 (+995) 599 50 24 46
E-mail: [email protected]
Website: http://www.bbsa.ge/

The Georgian Centre for Psychosocial and Medical Rehabilitation of Torture Victims

• Providing psychosocial and medical assistance to all Ukrainian refugees in Georgia;
• Consultation with a social worker and psychologist;
• Referral to service provider clinics for additional examinations;
• Referral to partner legal service provider organization;
• First aid psychosocial support provided by GCRT mobile team for Ukrainians;
• Group therapy sessions and Psycho-social activities for children (develop healthy coping skills; Meditation and mindfulness practices,
  and activities related to emotional safety for trauma survivors);
• Medical and Psychological Forensic Evaluations;
• Hotline.

Address: 9 V. Anjaparidze Str., 0179 Tbilisi
Phone: 📞 (+995 322) 22 06 89;  (+995) 577 12 68 68; (+995) 577 22 68 68
E-mail: [email protected]
Website: www.gcrt.ge

Unite Together

• Multipurpose cash assistance;
• Subsidized accommodation programme;
• Information-research activities;
• Sport and educational programs for children.

Address: 34 Pekini Street, Tbilisi
Phone: 📞(+995) 551 14 63 64
E-mail: [email protected]
Website: https://www.facebook.com/UniteTogetherForUkraine  https://www.instagram.com/unitetogetherforukraine/  https://t.me/Unite_T

Network of Centers for Civic Engagement (NCCE)

• Community Integration Activities in Batumi;
• GBV related information sessions in Batumi;
• Georgian Language Courses for Kids and Adults in Batumi;
• Art-Therapy for Kids and Adults in Batumi;
• Cultural-Educational Activities in Batumi;
• Advocacy Meetings with Batumi City Hall

Address: 31, 26 May Street, Batumi, Adjara, Georgia
Phone: 📞(+995) 596 10 91 10
E-mail: [email protected]

Consultation Centre for Women “Sakhli”

• Psychological and Mental health consultations and assistance inter alia DV, GBV related
  face-to-face and by phone, online for women and girls;
• Group sessions for women and girls

Address: 3 Sh. Ghambashidze Street, 0179 Tbilisi
Phone: 📞(+995 322) 98 90 80; (+995): 593 24 26 98
E-mail: [email protected]
Website: www.sakhli.org

The International Committee of the Red Cross

• Services to locate, re-establish, and maintain family links lost due to the armed conflict.

Address: 24 Ilo Mosashvili str, 0162 Tbilisi
Phone: 📞(+995 32) 2 35 55 10
E-mail: [email protected]

People in Need (PIN)

• Shelter, Winterization Support for children, youth, and parents;
• Multi-purpose/Rent /Medical cash assistance for children, youth and parents;
• Child-Friendly spaces for kids and youth in Rustavi, Zugdidi and Poti;
• Group therapy sessions and Psycho-social activities for children;
• Various social/cultural events for Ukrainians and community members;
• Support of educational institutions (schools in Batumi (3), Chakvi, Kobuleti, Rustavi and Tbilisi).

Address: 1 Davit Tavkhelidze Street
Phone: 📞 (+995) 591 80 05 78
E-mail: [email protected]
Website: https://georgia.peopleinneed.net/en/

Ukrainian House in Tbilisi

The Ukrainian House was established in September 2023 with support from the German Government through the United Nations Development Programme (UNDP).

The Ukrainian House in Tbilisi:

• Serves as a community hub to provide socio-economic integration and resilience-building assistance to the Ukrainian nationals residing in Georgia;
• Provides shared office and event space for community members, organizations, and groups that support the Ukrainian nationals in Georgia;
• Acts as an information hub for socio-economic services for the Ukrainians who fled the war to Georgia and provides referrals when necessary.

Address: 8 Mikheil Javakhishvili (former Elbakidze) Street, Tbilisi
Hotline: 📞 (+995) 593 75 03 49
Mail: [email protected]

Choose to Help

Clothing, medicine, hygiene items, food.

Adress: Aleksi Machavariani Street 1 (The nearest metro is Rustaveli)

Working hours: Monday Friday, 12:00-19:00

Phone : +995 591040225

Emigration for Action

Medicines, consultation on healthcare services.

Address: St. Petersburg Street 7

Phone: +995 551 189 441

Tvoya Ukraina

Clothes, shoes, toys, food and baby food, hygiene products, medicines. It also provides informational support and, upon request, has resources to provide psychological support to refugees.

Address: Avlabari, Holy Trinity Cathedral (Sameba), basement floor

Working days: Monday, Wednesday, Thursday from 11:00 to 16:00.

Phone: +995 599 567 143

Telegram: https://t.me/tvoiaukraina

Volunteers Tbilisi

Clothing, hygiene products, medicine

Address: 29 Bochorma Street, 10 minutes’ walk from “300 Aragveli” metro station

Working hours: 15:00-19:00

Phone: +995 322 885 033

From Georgia, you can use air transport. 3 international airports are operational in Georgia:

• Tbilisi International Airport – https://www.tbilisiairport.com/
• Kutaisi International Airport – https://www.kutaisi.aero/
• Batumi International Airport – https://batumiairport.com/

Consulates and embassies in Georgia

An overview of contact details of consulates and embassies in Georgia is available on the following link: https://mfa.gov.ge/getattachment/MainNav/EmbassiesRepresentations/ForeignEmbassiesMissionsGeorgia/DIPLOMATIC-LIST_31-01-22.pdf.aspx

• Information about COVID-19: https://stopcov.ge/
• Mapping of governmental and nongovernmental services: http://www.dopomoga.ge/
• UNHCR Help pages: https://help.unhcr.org/

Emergency situations

📞 112

112 service is free of charge and unifies different services in Georgia, in particular, these services are:
patrol police, fire/rescue and medical services.

UNHCR Representation in Georgia
Address: 2a Aleksandre Kazbegi Ave. Tbilisi Georgia
Теlephone: 📞 +995 577 41 56 10
E-mail: [email protected]

Embassy of Ukraine in Georgia
Address: 76g I.Chavchavadze Ave.,Tbilisi Georgia
Phone 📞 +810-99532-311161 / +810-99532-311454

Division of International Protection Issues of the Migration Department of the Ministry of Internal Affairs of Georgia
Address:  16, Mikheil Gakhokidze Street, Tbilisi, Georgia
Phone number: 📞 (+995) 598 08 00 97

Information Leaflet about NGOs Helping Citizens of Ukraine in Georgia

Information Leaflet about Services and Assistance for Refugee Children from Ukraine in Georgia

Information Leaflet on Asylum Procedures in Georgia

Information Leaflet on Medical Services Available for the Asylum Seekers, Refugees and Humanitarian Status Holders in Georgia

Frequently asked questions about education (ENG)

Frequently asked questions about education (GEO)

Frequently asked questions about education (RUS)

For women experiencing or at risk of violence