Protection for arrivals from Ukraine

Advice before travelling to the border: Make sure you have your passport, ID or other documentation that will help confirm your identity.

If possible, please consult with the Patrol Police Department 📞(032) 241-42-42 in advance.

Crossing the border

Citizens of Ukraine can enter Georgia without a visa and stay in Georgia without a visa, for 1 year.
For more information, please check the consular web page: https://geoconsul.gov.ge/en

Conditions of entry to Georgia
At the moment, entry is possible for persons who do not have a valid travel document (biometric passport) as well. If you are travelling with children, it is recommended that you have at least your child’s birth certificate with you.

Persons without a valid passport are advised to carry any other document confirming their identity.  However, even in absence of such documents, Ukrainians might be allowed to enter. If possible, please consult with the Patrol Police Department (032) 241-42-42 in advance.

In the event that an unaccompanied child crosses the border, the competent authority, in cooperation with the police, shall coordinate the next steps. Government officials consider a child as “unaccompanied” if they are “alone” when they arrive at the border without lawful status.

In such cases, please, contact Child Helpline: 111

After crossing the border

After crossing the border, every Ukrainian is free to choose the city of residence in Georgia.

Governmental and non-governmental organizations can provide humanitarian and basic material assistance based on the place of residence. Please follow the link to see the mapping of the available services: http://www.dopomoga.ge/

! Disclaimer! The information in the service mapping is not collected by UNHCR, therefore UNHCR does not bear responsibility for its validity.

Pets

Georgian border accepts pets at border crossings even without a passport and vaccination. Although, as a rule, the pet must meet the following requirements:

• must be healthy;
• the preventive vaccination, diagnostic research and relevant processing must be undergone;
• must be accompanied by a veterinary certificate or a pet passport.

International passport for dogs and cats must include the following basic information:

• data about animals (information for their identification);
• data about pet owners;
• residence address;
• data about veterinary measures provided on the pet (by referring to the dates):
• about the rabies vaccination;
• treatment against the eco and endoparasites.

Warning

Do not hand over your documents, and property or use unofficial transportation from anyone else.
If you feel threatened, please contact the national non-stop helpline for victims of trafficking 📞: 116 006.

Staying in Georgia: According to the Decree #81 of the Government of Georgia on amending the Resolution No. 255 of the Government of Georgia, if you are a citizen of Ukraine you can stay in the territory of Georgia for a year visa-free.

In order to be able to stay legally in the territory of Georgia for a longer period of time, you will have to decide during this period whether you will apply for one of the forms of residence or apply for asylum.

Applying for Asylum

If you are in need of asylum (international protection), you have the right to address any state agency or submit a written request for asylum in Georgia at the state border or at the Division of the International Protection Issues of the Migration Department of the Ministry of Internal Affairs of Georgia.

When applying for asylum, you are required to submit any available travel documents, such as an international passport. The Ministry will hold onto this document for the duration of the asylum procedure, even after the status is granted.

Upon application for asylum, you will receive a Georgian ID card. You are not allowed to travel outside Georgia during the asylum procedure, except for exceptional, life-saving reasons and if such permit is granted to you by the Migration Department.

At the end of the asylum procedure, you may be granted refugee status or humanitarian status, or your asylum application may be rejected.

If you are granted refugee or humanitarian status, you can request a travel document, which will serve as a replacement for your international passport for travelling abroad.

After obtaining the travel document, individuals must adhere to immigration regulations, such as obtaining a visa if required, depending on their citizenship, when travelling abroad.

N.B. Obtaining refugee or humanitarian status does not limit one’s right to travel abroad, except for travel to the country of origin. Also, a person can at any time withdraw the asylum application or apply for the cessation of the refugee or humanitarian statuses. After the request is submitted, the passport and other identity documents will be returned to a person.

Following the withdrawal of an application for international protection, an asylum-seeker can re-apply for international protection if there are new circumstances to his/her claim and they became known to him after the withdrawal of an application for international protection and the Ministry shall provide the asylum-seeker with access to a fair and effective asylum procedure.

The Department is the main State authority responsible for asylum procedures and registering asylum-seekers.

Phone number: 📞 (+995) 598 08 00 97
Address:  16, Mikheil Gakhokidze Street, Tbilisi, Georgia
Reception Hours: Monday-Friday/9:00-18:00
E-mail: [email protected]

More information on Rights and Obligations is available at https://help.unhcr.org/georgia/applying-for-asylum/
More information about the asylum related legislation is available on
https://www.refworld.org/cgi-bin/texis/vtx/rwmain/opendocpdf.pdf?reldoc=y&docid=5d00a6c14

State Financial Assistance

Government Decree # 1254 “On the socio-economic support measures for citizens of Ukraine and persons with the right to permanent residence in Ukraine who entered Georgia due to the hostilities in Ukraine” came into its implementation as of 1 August 2023 and in and has been extended till 1 October 2025. The Decree primarily covers all Ukrainian refugees who were accommodated in the hotels and envisages financial assistance of 300 GEL per family and 45 GEL per person.

• The Decree covers all vulnerable new arrivals as well as those who arrived before 15 July 2023 and lived in government-provided hotels.  
• In the scope of extended Decree, all those previously assisted by the Government will continue to get the assistance until 1 October 2025.
• Those in need may also apply for the emergency accommodation via the Hotline 1505 of the Ministry of Health. 
• To register for the financial assistance, please approach the nearest branch of the Social Service Agency.

For more information, please call the Hotline 1505 of the Ministry of Health.

Work

Residents of Ukraine have the same access to the labour market as Georgian citizens (except for civil servants). They can be employed on an employment contract or in the form of an agreement.

The offer of vacancies in the Ukrainian language is available directly on the following websites:

http://www.dopomoga.ge/?category=28
https://jobs.ge/
https://www.hr.ge/

In addition please consult UNHCR’s partner organization World Vision Georgia to explore the employment opportunities:
Tel: 📞 (+995) 577045645
Address: 67b Zhiuli Shartava Str., Tbilisi, Georgia
Facebook page: https://www.facebook.com/multiservicecentregeorgia/
Website: https://www.wvi.org/georgia

Healthcare

Citizens of Ukraine who arrived in Georgia after 1 February 2022 and have not left the territory of Georgia for more than 3 days are included in the state healthcare programmes covering the following:

• Immunization;
• Tuberculosis and HIV infections/AIDs, including specialized medication;
• Maternal and child health, including antenatal care and screening of newborns;
• Mental health;
• Diabetes including medication;
• Dialysis;
• Treatment of patients with rare diseases and subject to permanent substitution treatment;
• New coronavirus – COVIF19 treatment, including testing, vaccination, stationary and at-home treatment;
• Referral – emergency services, including child delivery, and emergency immunization.

Call 📞 1505 for more information

In addition to the State provided services, please follow the link to see the mapping of services offered by private companies: http://www.dopomoga.ge/?category=23

School

According to the decision of the Government of Georgia, as a result of the invasion of Ukraine on February 24, 2022, schoolchildren who are unable to continue their general education in Ukrainian schools and express a desire to continue their education in Georgia will be enrolled in schools in a simplified manner.

Schoolchildren can be enrolled in the class in which they were studying at a general education institution in Ukraine.

Psychological counselling is available to school children from Ukraine throughout Georgia.
Detailed information is available on the hotline of the Ministry of Education: 📞 (995 32) 2 200 220.
If you require assistance in enrolling children in school, please contact UNHCR’s partner organization World Vision Georgia:
Tel: 📞 (+995) 577045645
Address: 67b Zhiuli Shartava Str., Tbilisi, Georgia
Facebook page: https://www.facebook.com/multiservicecentregeorgia/
Website: https://www.wvi.org/georgia

WV Georgia

World Vision supports social protection and integration of refugees, asylum-seekers, and stateless persons through community mobilisation and tailored services. In Tbilisi and Batumi, its Multi-Service Centres provide information, SGBV awareness, peer meetings, parenting classes, and language clubs. Individuals are linked to health, education, employment, and psychosocial services. “Happy Spaces” offer non-formal education and psychosocial support for all age groups. World Vision also supports refugee-led organisations and delivers “Cash for Protection” to vulnerable individuals following an assessment.

Address: 67b, Zhiuli Shartava St, Tbilisi; 78, Uznadze St, Tbilisi; 40, G. Mazniashvili str, Batumi
Phone: 📞 (+995) 577 04 56 45; +995 577 25 84 79/+577 25 90 16
E-mail: [email protected]; [email protected]
Website: https://www.wvi.org/georgia

Care Caucasus

CARE is implementing the “Support to Ukrainian Refugees in Georgia” programme, which includes multipurpose cash assistance to vulnerable groups such as single mothers, elderly, persons with disabilities, and pregnant or lactating women. The organisation also provides legal assistance, business start-up grants, accounting consultations, GBV support, and preparatory courses for national exams (ages 16–18). All services are available both online and in-person throughout Georgia.

Address: 14B Shalva Nutsubidze St, Tbilisi
Phone: 📞 (+995) 591 95 33 01
E-mail: [email protected]
Website: http://care-caucasus.org.ge/

IDP Women Association “Consent”

Medical services for war-displaced Ukrainians, psycho-social rehabilitation camps for youth, and vocational training for Ukrainian women. Activities are carried out in cooperation with local foundations, including children’s clubs and psychological labs.

Address: Queen Tamar Ave, Tbilisi

Phone: 📞 +995) 599 57 07 98

E-mail: [email protected]

Website: https://www.idpwa.org/

NGO Bridge Innovation and Development

Offers employment and accommodation opportunities in Akhmeta, and provides office space for community and civil society activities.

Address: 8 Marika Baratashvili Dead End, Tbilisi
Phone: 📞 (+995) 591 11 19 77; (+995) 599 94 65 66
E-mail: [email protected] [email protected]
Website: http://www.bridge.org.ge/

Georgia Red Cross Society

Provides hotline and referrals for Ukrainian citizens, mental health and psychosocial support materials, child-friendly spaces, food and hygiene kits, first aid training, disease prevention, and support with access to healthcare services and CVA (cash and voucher assistance).

Hotline: 📞 (+995 322) 501 105 (from 10:00 to 18:00)
E-mail: [email protected]
Website: www.redcross.ge

Rights Georgia                                                                                                                               

Offers free legal assistance to refugees, asylum-seekers, stateless persons, and those seeking protection. Services include legal counselling, assistance with documentation, court representation, and support related to GBV and social protection. Available in person and online.

Address: 11a Akaki Gakhokidze Street, Tbilisi
Hotline: 📞 (+995) 593 11 14 05; (+995) 555 10 73 00
Mail: [email protected]
Website: www.rights.ge

Save the Children International

Supports Ukrainian children and families through early childhood education (ages 4–6), child-friendly spaces, a Kids Club (ages 1–18), and a youth entrepreneurship track (ages 18–28). The organisation also provides winterisation and school-related cash and voucher assistance.

Address: 27b, A. Mitskevichi street, Tbilisi

Phone: 📞 0322 24 45 20

E-mail: [email protected]

Website: https://georgia.savethechildren.net/

ASB (German Arbeiter-Samariter-Bund)

Provides monthly cash assistance to 1,000 verified beneficiaries, psychosocial support in Tbilisi, Kutaisi, and Batumi, group activities, integration support via Hresniks, GBV response services through Nest of Hope in Batumi, and awareness campaigns. Also offers language classes and recreational activities for youth.

Address: 2 Victor Dolidze Street, II Floor, 0179, Tbilisi, Georgia
Phone: 📞(+995 322) 29 00 06
E-mail: [email protected]
Website: http://www.asb.ge/

The Association of Cognitive Behavioral Therapy of Georgia

Provides urgent psychotherapy services to Ukrainian citizens, delivered in person or online by Georgian and Ukrainian CBT specialists in Russian, English or Ukrainian.

Phone: 📞(+995) 577 13 99 82
E-mail: [email protected]
Website: http://www.geocbt.ge/

NGO “Empathy” – The International Psycho – Rehabilitation Centre for Victims of Violence, Torture and
Pronounced Stress Impact

Offers psychological, medical, and social support for Ukrainians affected by war. Services include trauma counselling, documentation of war crimes, hotline support, and training for caregivers.

Address: 23 Kandelaki Street, 0160, Tbilisi
Phone: 📞(+995 322) 38 10 15; (+995) 599 88 54 28/68
E-mail: [email protected]; [email protected];
Website: http://www.empathy.ge/

Coalition for early childhood development is an association of non-governmental organizations

Supports Ukrainian children (ages 3–18) and parents in Tbilisi, Kutaisi, Batumi and Rustavi. Offers therapy services, psychological consultations, and specialised programmes for children with developmental needs.

Phone: 📞 Tbilisi, Rustavi (+995) 568 22 88 55; Batumi (+995) 599 00 60 09; Kutaisi (+995) 568 18 33 66
Website: http://adreuli.ge

Danish Refugee Council Representation in Georgia

Provides legal counselling and referrals for refugees and displaced persons.

Address: Kazbegi 2, Saburtalo, Tbilisi / 1, 8 March Street, Zugdidi.
Phone: 📞(+995 322) 24 46 88; (+995) 599 97 92 49
E-mail: [email protected]
Website: http://www.drc.ngo/

Charitable Foundation “Caritas Georgia”

Operates a temporary shelter for mothers and infants in Tbilisi.

Address: 45, Besarion Zhgenti Str., 0183 Tbilisi
Phone: 📞 (+995 32) 221 78 19; 225 13 87; (+995) 591 22 97 00; (+995) 591 08 81 76
E-mail: [email protected]
Website: http://www.caritas.ge/

Baltic to Black Sea Alliance – Georgia Open Movement (Ghia)

Offers skills training in communication and crafts, psychoeducation through webinars, and employment promotion through creative events for Ukrainian citizens.

Phone: 📞 (+995) 599 50 24 46
E-mail: [email protected]
Website: http://www.bbsa.ge/

The Georgian Centre for Psychosocial and Medical Rehabilitation of Torture Victims

Provides psychosocial and medical services to Ukrainian refugees, including group therapy, emergency psychosocial aid, referrals to clinics and legal providers, and forensic evaluations. Also operates a mobile team and hotline support.

Address: 9 V. Anjaparidze Str., 0179 Tbilisi
Phone: 📞 (+995 322) 22 06 89;  (+995) 577 12 68 68; (+995) 577 22 68 68
E-mail: [email protected]
Website: www.gcrt.ge

Unite Together

Works with UNHCR, World Vision and other partners to deliver legal and financial counselling, organise sports and education events, and implement the ”Payments, Legal and Informational Support” project. Also offers cash support and subsidised accommodation.

Address: 34 Pekini Street, Tbilisi
Phone: 📞(+995) 551 14 63 64
E-mail: [email protected]
Website: https://www.facebook.com/UniteTogetherForUkraine  https://www.instagram.com/unitetogetherforukraine/  https://t.me/Unite_T

Network of Centers for Civic Engagement (NCCE)

Organises community integration activities, GBV sessions, Georgian language classes, art therapy, and cultural-educational events in Batumi. Also hosts advocacy meetings with local authorities.

Address: 31, 26 May Street, Batumi, Adjara, Georgia
Phone: 📞(+995) 596 10 91 10
E-mail: [email protected]

Consultation Centre for Women “Sakhli”

Offers psychological and mental health consultations, with a focus on domestic and gender-based violence. Services are available face-to-face, online and by phone.

Address: 3 Sh. Ghambashidze Street, 0179 Tbilisi
Phone: 📞(+995 322) 98 90 80; (+995): 593 24 26 98
E-mail: [email protected]
Website: www.sakhli.org

The International Committee of the Red Cross

Supports family reunification for individuals separated by the war, including tracing services, Red Cross messages and confidential case processing.

Address: 24 Ilo Mosashvili str, 0162 Tbilisi
Phone: 📞(+995 32) 2 35 55 10
E-mail: [email protected]

People in Need (PIN)

People in Need provides cash assistance, business grants, and capacity-building to displaced Ukrainians in Georgia. The organisation also offered vocational training, including online language classes and business start-up support, and worked closely with Ukrainian civil society organisations to strengthen service delivery and community outreach. However, due to funding constraints, these programmes are ending in June 2025.

Address: 1 Davit Tavkhelidze Street
Phone: 📞 (+995) 591 80 05 78
E-mail: [email protected]
Website: https://georgia.peopleinneed.net/en/

Ukrainian House in Tbilisi and Batumi

The Ukrainian House was established in September 2023 with support from the German Government through the United Nations Development Programme (UNDP).

The Ukrainian House in Tbilisi:

• Serves as a community hub to provide socio-economic integration and resilience-building assistance to the Ukrainian nationals residing in Georgia;
• Provides shared office and event space for community members, organizations, and groups that support the Ukrainian nationals in Georgia;
• Acts as an information hub for socio-economic services for the Ukrainians who fled the war to Georgia and provides referrals when necessary.

The New Ukrainian House in Batumi:

• Will serves as a community hub to provide socio-economic support and resilience-building assistance to Ukrainian nationals residing in western Georgia;

• Will provide a shared office and event space for community members, organisations, and groups that support Ukrainian nationals in Georgia, with larger NGOs and INGOs offered below-market rental rates;

• Will Acts as a platform for subletting and planned commercial activities, including a Ukrainian café, to help sustain operations while maintaining free access for Ukrainians;

• Will host visits by the Ukrainian Consul and offer limited consular services.

Address: 8 Mikheil Javakhishvili (former Elbakidze) Street, Tbilisi
Hotline: 📞 (+995) 593 75 03 49
Mail: [email protected]

Just Help

Just Help focuses on providing access to life-saving medication for Ukrainian refugees, including treatments for serious conditions such as cancer; psychological counselling, with individual and group sessions conducted by volunteer psychologists; information support related to healthcare, adaptation, and life in Georgia and beyond. 

Address: 23a Giorgi Chubinashvili St, Tbilisi, Georgia 0144

Website: https://justhelp.charity/en/

Choose to Help

Choose to Help has ceased operations as of 23 May 2025 due to financial constraints. The organization is no longer able to continue its activities but may still be in a position to accept donations, such as clothing and essential supplies, to support Ukrainian refugees. 

Phone : +995 591040225

Tvoya Ukraina

Tvaia Ukraina currently does not maintain a physical office and is unable to provide material assistance (e.g., food, clothing). However, the group continues to support Ukrainian refugees by referring them to relevant services when approached with such requests. 

Phone: +995 599 567 143

Telegram: https://t.me/tvoiaukraina

Volunteers Tbilisi

Volunteers Tbilisi focuses on supporting ex-prisoners, responding to emergency needs, case-based humanitarian support, reintegration assistance for individuals exiting detention or returning from abroad.

Phone: +995 322 885 033

From Georgia, you can use air transport. 3 international airports are operational in Georgia:

• Tbilisi International Airport – https://www.tbilisiairport.com/
• Kutaisi International Airport – https://www.kutaisi.aero/
• Batumi International Airport – https://batumiairport.com/

Consulates and embassies in Georgia

An overview of contact details of consulates and embassies in Georgia is available on the following link: https://mfa.gov.ge/getattachment/MainNav/EmbassiesRepresentations/ForeignEmbassiesMissionsGeorgia/DIPLOMATIC-LIST_31-01-22.pdf.aspx

• Mapping of governmental and nongovernmental services: http://www.dopomoga.ge/

Emergency situations

📞 112

112 service is free of charge and unifies different services in Georgia, in particular, these services are:
patrol police, fire/rescue and medical services.

UNHCR Representation in Georgia
Address: 2a Aleksandre Kazbegi Ave. Tbilisi Georgia
Теlephone: 📞 +995 577 41 56 10
E-mail: [email protected]

Embassy of Ukraine in Georgia
Address: 76g I.Chavchavadze Ave.,Tbilisi Georgia
Phone 📞 +810-99532-311161 / +810-99532-311454

Division of International Protection Issues of the Migration Department of the Ministry of Internal Affairs of Georgia
Address:  16, Mikheil Gakhokidze Street, Tbilisi, Georgia
Phone number: 📞 (+995) 598 08 00 97

Information Leaflet about NGOs Helping Citizens of Ukraine in Georgia

Information Leaflet about Services and Assistance for Refugee Children from Ukraine in Georgia

Information Leaflet on Asylum Procedures in Georgia

Information Leaflet on Medical Services Available for the Asylum Seekers, Refugees and Humanitarian Status Holders in Georgia

Frequently asked questions about education (ENG)

Frequently asked questions about education (GEO)

Frequently asked questions about education (RUS)

For women experiencing or at risk of violence