Please note that the below mentioned institutions (except for PSDA in some instances) and organizations provide services to asylum-seekers free of charge.

Division of International Protection Issues of the Migration Department of the Ministry of Internal Affairs of Georgia

The Department is the main State authority responsible for asylum procedures and registering asylum-seekers.

Phone number: (+995) 598 08 00 97 / 032 2418730
Address:  16, Mikheil Gakhokidze Street, Tbilisi, Georgia
Reception Hours: Monday-Friday/9:00-18:00
E-mail: [email protected]

The Integration Center

This is the state center providing Georgian language classes and other integration programmes.

Address: 15, Mikheil Tamarashvili street, Tbilisi, Georgia
Tel: (032) 2 140242

Public Defender of Georgia (PDO) – Ombudsman

This is the Constitutional Body overseeing observance of human rights and freedoms in Georgia. You may address PDO if you consider that your rights in Georgia are not fully respected.

Hot line: 1481 (functions 24/7)
Address: #80 David Agmashenebeli Avenue, 0112, Tbilisi, Georgia
E-mail: [email protected]

Public Service Development Agency (PSDA)

This is the main State authority, under the Ministry of Justice, responsible for issuing certificates and documents regarding your stay in Georgia.

Hotline: (+ 995 32) 2 40 10 10; Public Service Hall: (+ 995 32) 240 54 05.
Address: 2 Sanapiro Street, 0105, Tbilisi, Georgia
E-mail: [email protected]; [email protected].

Please note that the following services provided by PSDA are not free of charge:

  • Granting a work residence permit, a study residence permit, a residence permit for family reunification, a residence permit of former citizen, granting a permanent residence permit, investment residence permit or document for emigration of a minor;
  • Marriage registration with special festive ceremony, registration of marriage outside the building of branch of the Agency;
  • Certification by an apostille or legalization of one single document;
  • Amendment, correction and/or addenda to civil acts;
  • Registration of change of name or/and surname;
  • Granting of citizenship under regular procedure/simplified procedure/under special procedure, under restoration procedure, as exception.
  • Denationalization, abandonment of citizenship, establishing the status of stateless persons.

Legal Aid Service (LAS)

LAS provides free legal aid, including legal consultations, drafting of legal documents, and legal representation in courts in criminal, civil and administrative cases, including the asylum procedure.

Phone number: (+995 32) 292 00 55.
Address: 14, Tamar Mepe Ave, Tbilisi 0112, Georgia
E-mail: [email protected]

NGO Rights-Georgia

This is the partner of UNHCR providing free legal assistance to asylum-seekers and refugees in Georgia.

Phone number: (+995 32) 299 88 56
Hotline: (+995) 593 111 405
Address:18 Zhiuli Shartava Street, III entrance, 3rd floor, 0179, Tbilisi, Georgia.

Reception hours: Monday-Friday/11:00 – 18:00
E-mail: [email protected]

Asylum Procedure in Georgia information leaflet

Multi-Service Centre (World Vision International)

This is the partner of UNHCR working on community mobilization activities for asylum-seekers and refugees in Georgia.

Tel: (+995) 577045645
Address: 67b Zhiuli Shartava Str., Tbilisi, Georgia
Facebook page:

Multi-Service Centre information leaflet

Information leaflet on Community Mobilization and Participation

The International Organization for Migration (IOM) in Georgia

IOM operates assisted voluntary return and returned programmes for stranded migrants, including those in detention.

Phone number: (+995) 32 225 22 16
Address: 12, Tengiz Abuladze 1st Lane (Dead End), 0162, Tbilisi, Georgia
E-mail: [email protected]

Emergency services

Emergency Response Center (patrol police, fire/rescue & medical services) telephone number: 112