The Service for Foreigners’ Affairs

The Service for Foreigners’ Affairs (SFA) is an independent administrative unit within the Ministry of Security that is responsible for the entry and stay of foreigners in Bosnia and Herzegovina and performs a number of duties related to asylum.

If you are in need of international protection and would like to apply for asylum, the SFA is responsible for the first step in this process. The SFA will issue you with an ‘Attestation on Intention to Seek Asylum’ (also known as ‘the White Paper’) and will refer you to one of the available reception facilities, assuming available space. You can go directly to one of the 16 SFA offices in Bosnia and Herzegovina. If you initially express intent to seek asylum with the Border Police, they will refer you to an office of the nearest SFA. The SFA offices are open Monday to Friday between 08:00 and 16:00. A detailed explanation of how to apply for an asylum is here.

The SFA should also provide you with initial information on the asylum process and your rights and obligations.

More information on asylum in Bosnia and Herzegovina is available here and more information is also available from Vaša Prava (UNHCR’s free legal aid partner) or UNHCR.

The SFA has offices in the following locations:

Field Office Sarajevo

Tel.: +387 33 772 994
Email: [email protected]
Website: sps.gov.ba
Address: Braće Mulića 38, Sarajevo
Working hours: 9:00 – 17:00

Field Office East Sarajevo

Tel.: +387 57 224 891
Email: [email protected]
Website: sps.gov.ba
Address: Srpskih ratnika 12, Pale
Working hours: 9:00 – 17:00

Field Office Banja Luka

Tel.: +387 51 213 926
Email: [email protected]
Website: sps.gov.ba
Address: Ivana F. Jukića 7/II
Working hours: 9:00 – 17:00

Field Office Mostar

Tel.: +387 36 319 118
Email: [email protected]
Website: sps.gov.ba
Address: Kneza Višeslava BB
Working hours: 9:00 – 17:00

Field Office Tuzla

Tel.: +387 35 362 491
Email: [email protected]
Website: sps.gov.ba
Address: Maršala Tita 36
Working hours: 9:00 – 17:00

Field Office Zenica

Tel.: +387 32 200 980
Email: [email protected]
Website: sps.gov.ba
Address: Mehmedalija Tarabara 15
Working hours: 9:00 – 17:00

Field Office Brčko

Tel.: +387 49 232 160
Email: [email protected]
Website: sps.gov.ba
Address: Trg mladih 8
Working hours: 9:00 – 17:00

Field Office Doboj

Tel.: +387 53 236 498
Email: [email protected]
Website: sps.gov.ba
Address: Nikole Pašića 5
Working hours: 9:00 – 17:00

Field Office Bihać

Tel.: +387 37 228 564
Email: [email protected]
Website: sps.gov.ba
Address: Ulica V korpusa 14
Working hours: 9:00 – 17:00

Field Office Travnik

Tel.: +387 30 540 117
Email: [email protected]
Website: sps.gov.ba
Address: Aleja konzula 5
Working hours: 9:00 – 17:00

Field Office Trebinje

Tel.: +387 59 245 051
Email: [email protected]
Website: sps.gov.ba
Address: Kralja Petra I Oslobodioca 40
Working hours: 9:00 – 17:00

Field Office Bijeljina

Tel.: +387 55 203 032
Email: [email protected]
Website: sps.gov.ba
Address: Neznanih junaka 73
Working hours: 9:00 – 17:00

Field Office Livno

Tel.: +387 34 204 828
Email: [email protected]
Website: sps.gov.ba
Address: Matice Hrvatske BB
Working hours: 9:00 – 17:00

Field Office Goražde

Tel.: +387 38 220 018
Email: [email protected]
Website: sps.gov.ba
Address: Zaima Imamovića 5
Working hours: 9:00 – 17:00

Field Office Ljubuški

Tel.: +387 39 831 084
Email: [email protected]
Website: sps.gov.ba
Address: Kralja Zvonimira BB
Working hours: 9:00 – 17:00

Field Office Orašje

Tel.: +387 31 714 527
Email: [email protected]
Website: sps.gov.ba
Address: Treća ulica 20
Working hours: 9:00 – 17:00