The information on this website is general in nature and may not be applicable in particular circumstances. We advise you to contact UNHCR or UNHCR Partners for further advice and/or assistance regarding specific issues or needs you may have.
If you are an asylum-seeker or a refugee in Bosnia and Herzegovina and need advice and/or assistance, please contact us at:
UNHCR Information Centre
Considering the recent COVID-19 situation in Bosnia and Herzegovina and with the aim to prevent the spreading of COVID-19, we hereby inform you that the UNHCR Information Centre in Sarajevo will be closed for unscheduled appointments.
For any legal aid and advice, you can contact NGO Vasa Prava BiH at: + 387 61 102 035 /+387 61 102 034 (via SMS, WhatsApp, Viber and via regular calls from Monday to Friday from 9:30 to 16:00)
For any information on psychosocial assistance and counselling, you can contact NGO BHWI at: + 387 62 136 167 (via SMS, WhatsApp, Viber and via regular calls from Monday to Friday from 9:30 to 16:00)
For more information on the UNHCR Information Centre including available assistance, please see here.
Vasa Prava BiH International Protection Forum
You can contact us via a mobile/web application run by UNHCR’s Free Legal Aid Partner, Vasa Prava BiH. Vasa Prava BiH International Protection Forum offers advice and information service as well as practical help on a wide range of topics such as legal aid, psychosocial support, protection, accommodation, health and care among others. Please go to:
and feel free to ask for advice or information, voice your concerns or report a problem you are having. Our team of legal and protection professionals will answer your questions and provide assistance and counseling. You can post your questions on a public forum or ask for assistance from one of our team members through a private message system.
To use the full functionality of the forum, you’ll need to sign in/register. You can also choose to display the forum in your native language if it is supported by the system.