UNHCR Belgium - Help for refugees and asylum-seekers


We receive many enquiries and in order to deal with them in the best possible way, we ask you to follow the instructions on our contact page.

If you wish to reach us by phone, please contact us only on the following number: +32 (0) 472 18 92 65, Tuesday from 9.30 to 12.30 and Thursday from 13.30 to 16.30.

UNHCR, the UN Refugee Agency, created this website for persons falling under its mandate (refugees, asylum-seekers and stateless people) in Belgium, their family members and people who assist them. On this website you will find useful information and web links, including answers to the following questions:

You will also find information on the following thematic areas:

Please note that the information contained on this page is only relevant for people who are currently in Belgium. If you are seeking information or assistance for relatives or friends who are not in Belgium, please visit the help page of the relevant country on the UNHCR help Homepage.

This page, including its different sections, will be continually updated.

Last update: March 2024.