Welcome

UNHCR Poland - Help for refugees and asylum-seekers

If you are coming from Ukraine: Find more information here

Toll-free UNHCR Counselling Line: 800 012 948 (open Monday-Friday, 8:30-16:30):

  • get reliable and up-to-date information about services and assistance
  • file a complaint or leave feedback

Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency. UNHCR created this website for refugees and asylum-seekers in Poland, their family members, and people who assist them. On this website you will find useful information and web links, including on the following topics:

➡️ How to find help
➡️ Temporary protection
➡️ Accessing International Protection
➡️ Services for International Protection holders
➡️ Family Reunification
➡️ Reporting fraud and misconduct
➡️ Reporting sexual exploitation and abuse
➡️ COVID-19 information


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