Coronavirus (COVID-19)

The outbreak of the coronavirus affects many countries worldwide, including the Netherlands. Please refer to the below-mentioned resources that offer reliable information in multiple languages.

World Health Organisation (WHO)

How to protect yourself – English French Arabic Chinese Russian | Spanish

Questions and answers – English |French | Arabic | Chinese | Spanish

Information from the Dutch Government  – the National Institute for Public Health and the Environment

Please consult the website of the National Institute for Public Health  and the Environment (RIVM) for the latest information on the situation surrounding the coronavirus in the Netherlands.   

The Immigration and Naturalization Service (IND)

The IND provides information and answers frequently asked questions about the impact of the Coronavirus outbreak on the Dutch asylum procedure on their website.


In order to quickly familarize yourself with the latest guidance on how to protect yourself and prevent the disease from spreading consult Pharos’ website for useful, easy to understand guides in several languages  – English | Dutch | Tigrinya | Arabic | Turkish

If you live in a reception centre or shared accommodation, please consult your ‘My COA’ app for up to date information on how to protect yourself and how to prevent the spreading of the virus.

Additionally, if you reside in a reception centre, phone the GZA (Asylum Seeker Healthcare) Hotline/’Praktijklijn’ on 088 – 112 2 112 if you: have a fever; and respiratory problems (coughing or shortness of breath); and have been in a country/region with widespread spread of the coronavirus: China (including Hong Kong, Macao and Taiwan), Singapore, South Korea, Iran, Italy. Or have had contact with a novel coronavirus patient in the last two weeks. Please do not visit the GZA location to make sure you do not infect other people.

CAS Help Desk

If you have questions about the corona crisis and speak Arabic or Tigrinya you can call the national CAS Help Desk free of charge on 085-580 88 00 (every working day between 14:00 PM and 16:00 PM). The help desk can answer your questions about corona in your own language.

Related information

Where to seek help?