Primary Health Care (General Health)
On this page:
Primary care is the initial, basic health services. If you are unwell, you should go to a primary health care clinic first. Do not wait until your condition becomes serious. Primary care clinics usually also provide vaccinations for children, antenatal care (for pregnant women), family planning services, and treatment for diabetes and hypertension.
Government Health Facilities: Klinik Kesihatan or government hospitals (Recommended)
These government health facilities offer primary care services to refugees and asylum-seekers, but at fees equal to 50% of the foreigners’ fee for individuals registered with UNHCR. Individuals without UNHCR documents are charged the full foreigners’ fee. When UNHCR-registered individuals are provided medication at government health facilities, they can be given a full supply of medication, rather than the normal five days of medication given to other foreigners.
Steps to visit:
- Go to the nearest Klinik Kesihatan or Government Hospital (Outpatient Department).
- Bring your UNHCR card/asylum-seeker document or community card (if you have one).
NGO clinics
The following NGO clinics provide primary health care services at low cost for refugees and asylum-seekers. Some clinics also offer mobile services in certain areas. You can contact the clinic directly to check if there is a mobile clinic near you.
Click the button below to view more details, including the address, contact number, operating hours, and available services.
Tzu-Chi Free Clinic [Jalan Pudu]
221, 4th Floor, Wisma LTS, Jalan Pudu, 55100 Kuala Lumpur
Tel: +60392261673 / +60183783727
Mon, Tue, Thu, Fri: 9:00am – 12:30pm, 1:30pm – 4:30pm
Wed: 1:30pm – 4:30pm
Sun: 9:00am – 12:30pm
Primary care services, mental health & counselling, family planning (contraception).
Please go to Tzu Chi Free Clinic Service Hours – KL & KLANG for further information on services.
Tzu Chi Free Clinic [Klang]
74 Jalan Dato Dagang 24,41200 Klang, Selangor
Tel: +60351662048
Mon, Tue, Thu, Fri: 9:00am – 12:30pm, 1:30pm – 4:30pm
Wed: 1:30pm – 4:30pm
Sun: 9:00am – 12:30pm
Primary care services, mental health & counselling, family planning (contraception).
ACTS Clinic – Arrupe [Brickfields]
44A, Jalan Padang Belia, 50470 Brickfields, Kuala Lumpur
WhatsApp for appointment: +6011-2143 4572
Tue – Thurs: 2:00pm – 7:00pm
Fri: 2:00pm – 5:00pm
Sat: 10:00am – 12:00pm – 3:00pm – 4:30pm
Counselling: By appointment only
HIV screening & counselling.
Note: **Fee applies (varies depending on treatment)
For more information: Sexual Health Services | CHC Clinic
HOPE Worldwide Free Clinic [Sentul]
101A, 1st Floor, Jalan Sentul, 50150 Kuala Lumpur
Tel: +60340454637
Tue & Thu: 10:00am – 1:00pm & 2:00pm – 4:00pm
Primary care services
Klinik QFFD – MERCY Malaysia [Ampang]
D-G3-01, Block D, Jalan Mewah 1/2, Taman Pandan Mewah, 68000 Ampang Jaya, Selangor
Tel: +60342886364
Mon – Fri: 9:00am – 5:00pm
Basic consultation and medications
Fee:
RM20 with UN card,
RM60 without documents
Klinik QFFD – MERCY Malaysia [Kajang]
107-G & 109-G, Jalan TKS 1, Taman Kajang Sentral, 43000 Kajang, Selangor
Tel: +60387412934
Mon – Fri: 9:00am – 5:00pm
Basic consultation and medications
Fee:
RM20 with UN card,
RM60 without documents
Klinik QFFD – MRA [Sg Petani, Kedah]
No 21 & 22, Jalan N-City 1/1, N-City, 08000 Sungai Petani, Kedah
Tel: +60174260585
PHC Sungai Petani
Sun – Thu: 8:30am – 5:30pm
Mobile clinic Kedah
Fri & Sat: 8:30am – 1:30pm
Basic consultation and medications
Fee:
RM20 with UN card,
RM60 without documents
Klinik QFFD – IMARET [Kota Tinggi, Johor]
No.18, Jalan Kota Kecil 2, Kota Kecil, 81900 Kota Tinggi, Johor
Tel: +60182881589
Mon – Fri: 9:00 am – 5:00 pm
Basic consultation and medications
Fee:
RM20 with UN card,
RM60 without documents
Klinik Amal Muhajir [Seri Kembangan]
G-12, Jalan SP 5/2, Taman Serdang Perdana, 43300 Seri Kembangan, Selangor
Tel: +60389385511
Primary
Wed – Sat: 9:00am – 2:00pm
Dental
Wed – Sat: 10:00am – 4:00pm
General out-patient clinic, antenatal clinic, vaccination for children, family planning (contraception)
Fee: RM10/visit
Autrui Clinic [Subang Jaya]
F1.32 & 33, Level 1, The Summit Mall, USJ 1, 47600 Subang Jaya, Selangor.
Tel: +60177773949
Mon – Fri: 9:00am – 6:00pm
General out-patient clinic, antenatal clinic, vaccination for children, mental health & counselling, family planning (contraception)
Fee: Subsidized fee
Autrui Clinic [Butterworth]
3844, Jalan Bagan Luar, 12000, Butterworth, Pulau Pinang.
Tel: +60166331567
Mon – Fri: 9:00 am – 6:00 pm
Sat: 9:00 am – 1:00 pm
General out-patient clinic, antenatal clinic, vaccination for children, mental health & counselling, family planning (contraception)
Fee: Subsidized fee
Klinik Amal Percuma [Kuala Lumpur]
Unit G-183A, Wisma MAA, Wisma MAA-MEDICARE, No 183, Jalan Sultan Azlan Shah, 51200 Kuala Lumpur
Tel: +603-4051 1178
Mon – Sat: 9:00am – 1:00pm
Treatment of acute and chronic diseases, minor surgery (incision and drainage, type and screen, suture-to-off, foreign body removal, nail avulsion), nebulizer, emergency treatment, blood test, urine test, nutrition advice, ECG test.
Klinik Amal Percuma [Ipoh, Perak]
41, Jalan Raja Musa Aziz, 30300 Ipoh, Perak
Tel: +605-246 1100
Mon – Sat: 9:00am – 1:00pm
Treatment of acute and chronic diseases, minor surgery (incision and drainage, type and screen, suture-to-off, foreign body removal, nail avulsion), nebulizer, emergency treatment, blood test, urine test, nutrition advice, ECG test.
Médecins Sans Frontières – MSF Klinik Mewah 6 [Butterworth]
No. 6 (Ground Floor), Jalan Mewah 4, Off New Chain Ferry, Taman Mewah, 12100 Butterworth, Pulau Pinang
Tel: +6043315454
Medical Hotline: +601116145454 (9:00am – 10:00pm)
Mon – Fri: 9:00am – 12:45pm & 1:45pm – 5:30pm
Primary care services, antenatal care
Private clinics
Private clinics may be the closest option for you, but they are usually more expensive than government or NGO clinics. However, some private clinics offer discounted rates for refugees and asylum-seekers.
If you see a refugee-friendly clinic logo at the clinic as above, it means you can visit the clinic and receive services at agreed rates for basic services.
Please remember to bring one of the following documents:
- UNHCR document
- A community card
- A letter from the community organisation
IMPORTANT
- Treatment at private clinics is not free.
- Refugees and asylum-seekers must pay for the treatment based on the agreed rates.
- Any requests for specific medications beyond what is required or prescribed will be charged accordingly.
Please find below the list of refugee-friendly clinics:
Qualitas Health
Available in the following states: Perlis, Penang, Perak, Selangor, Kuala Lumpur, Negeri Sembilan, Melaka, Pahang and Johor.
Find the clinic near you through this link: Qualitas Equity Clinics
You can also find clinics providing Xray, Ultrasound, Audiometry and 24-hour services marked accordingly
Care Clinics
Find the clinic near you through this link : Care Clinic
Global Doctors
Find the clinic near you through this link : Global Doctors
Klinik Health Hub (previously known as Health Junction Clinic)
C-0-1, Megan Avenue 1, Block C, Hampshire Park, Kuala Lumpur
Tel: +6010-294 4885
Mon – Fri: 8:00am – 7:00pm
Services:
Primary care & outpatient services – RM10
Testing for HIV & sexual transmitted diseases – RM20
Contraception (Depo provera) – RM50
Full health screening – RM40
Mental health counselling – RM40
Klink S N LEE
Lot G 3 – A, Amerin Mall One, Amerin Residence, Persiaran Impian Indah, Taman Impian Indah, 43300 Seri Kembangan, Selangor
Tel: +603-8961 3223
Mon-Fri: 10:00am – 6:00pm
Sat & Sun: 9:00am – 1:00pm
Services:
Primary care & outpatient services – RM10
Testing for HIV & sexual transmitted diseases – RM20
Contraception (Depo provera) – RM50
Full health screening – RM40
Mental health counselling – RM40
Poliklinik Suria [Kuala Lumpur]
14 (Tingkat Bawah), Jln 1/92B Off Jalan Pudu Ulu, 56100 Kuala Lumpur
Mon–Sat: 8:00am – 9:00pm
Sun: 8:00am – 4:00pm
Services:
Primary care, & outpatient services (RM35-RM50), antenatal check-up + ultrasound (RM50), basic health screening (RM35-RM50), family planning (RM50-RM100), vaccination (RM50-100)
Klinik AJ Medicare [Butterworth]
Address: 3844, Jalan Bagan Luar, 12100 Butterworth, Penang
tel.: +6010 456 0300 / +604 323 2629
Mon–Thu: 9:00am – 8:00pm
Fri–Sun: 9:00am – 6:00pm
Can be seen after hours upon request/appointment
Services:
General consultation and examination (RM10 – RM20), antenatal care (RM80), family planning with IM Depo (RM50), adult and children’s vaccination on appointment basis: tetanus vaccine (RM20), typhoid vaccine (RM80), basic health screening (RM60), electrocardiogram (RM50), 2D ultrasound (RM40) nebulisation (RM25), STD screening (RM80 – RM120)
Nova Medical Clinic [Kuala Lumpur]
Address: 12, Jalan 4/4c, Desa Melawati, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
tel.: +6010 377 7144
Mon–Sat: 9:00am – 9:00pm
Sun: 9:00am – 7:00pm
Services:
Consultation (RM10), primary care & outpatient services, medication (RM10-200) ultrasound (RM60-150), ECG (RM35), lab tests (RM20-300), HIV test (RM45), minor surgery (RM15-60), dermatology (RM20-80), STD management, antenatal/postnatal, mental health diagnosis & referrals, vaccinations, sleep disorder consultation.
Klinik Dr. Leela Ratos dan Rakan-Rakan [Pudu]
13-415, Jalan Pudu, 55100 Kuala Lumpur
Tel.: +60392211255 / +601-2222333
Email: [email protected]
Services:
Primary care for adults and children, diagnostic testing and screening, vaccination for adults and children, wound care management, minor surgery, mental health screening
*50% discount on all consultation fees and a 10% discount on all medicines, procedures, and services
HBM Family Clinic
A-G-1, Glomac Damansara, Jln Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur
Tel.: +6011-1159 7339
Mon–Fri: 9:00am – 6:00pm
Services:
Primary care & outpatient services – RM10
Antenatal check-up – RM40
Ultrasound (breast & abdomen) – RM50
X-ray (chest) – RM50
Testing for HIV & sexual transmitted diseases – RM20
Contraception (Depo provera) – RM50
Full health screening – RM40