All services provided by UNHCR and partners are free of charge.
UNHCR has a limited budget to provide cash assistance to a small number of extremely vulnerable refugees and asylum seekers who are living independently to help meet basic needs. There are many more refugees in need of cash assistance than UNHCR is able to support. As such, we must assess and prioritize those who present as most in need.
A dedicated financial assistance hotline has been established and is managed by UNHCR’s partner – Yayasan Relief Islami Indonesia (YRII). YRII will conduct a pre-screening of all requests and prioritize those with the highest vulnerabilities. For those who pass the pre-screening, cases will be assessed through house-visit by our partner. Due to reduced capacity, requests that do not pass the pre-screening stage will not receive a house visit. A final decision on whether cash will be provided will be determined by a panel consisting of UNHCR and its Implementing Partners.
Currently, there is a waiting list to be included in the cash program. As such, even if it is determined that you qualify for cash assistance, you will likely have to wait to begin receiving cash until individuals currently in the cash program have departed Indonesia or are assessed as no longer eligible for cash.
Individuals who qualify for cash assistance will generally receive a monthly allowance for six months, after which you will be reassessed to determine whether cash assistance will continue.
Please note that individuals whose financial assistance was previously stopped last year must re-apply for consideration in this program.
For those who qualify for cash assistance, the amount of cash assistance you receive is largely dependent upon your family size and your specific vulnerabilities.
If you are in need of cash assistance, please contact the YRII Financial Assistance Hotline: 0878 1549 5259