Help for women, children and people with specific needs

Your safety and well-being matter. If you or someone you know is experiencing violence, abuse, or neglect — whether you are an adult or a child — please know that help is available, and you are not alone.

Are you concerned for your safety or the welfare of a child?

If you are concerned about your own welfare and safety or the welfare of a child, you can contact our UNHCR team for help and support.

Here are some reasons why you might contact us:

  • You have experienced violence.
  • You are concerned that a child is being abused or exploited.
  • You have been asked to marry someone against your will.
  • You are afraid that a child is being married against their will.
  • You are experiencing threats, harassment, or humiliation.
  • You are concerned about a child who is being asked to perform hazardous work.
  • You are concerned about a child who does not have a parent or other relative taking care of them.
  • You have been prevented from receiving an inheritance, or your earnings were forcibly taken by a family member.

What is violence?

Violence comprises harmful acts – such as the use of physical force or power – that are perpetrated against a person’s will. The threat of such harmful acts is also considered violence. Violence may result in injury, death, or psychological harm.

Violence can occur anywhere at any time, in public or in private settings.

It can take many forms, such as physical violence, emotional or psychological violence or economic violence.Economic violence may include situations such as not allowing or forcing others to work, taking away their income or depriving them of their inheritance.

Although many survivors of violence are girls and women, boys and men can also be targeted through violence.

It is not your fault. If you’ve experienced violence or abuse, you deserve support and care. Reaching out for help is a brave and important step.

Getting help if you’ve experienced violence

Getting help if you’ve experienced violence

ALWAYS REMEMBER! If you or someone you know has experienced any type of violence, or if you feel threatened, help is available.

Do not hesitate to seek support. There are services available that you may want to access. You have the right to receive help and do not have to manage this on your own.

You can reach UNHCR through its email address: [email protected] or through UNHCR’s helpline numbers during our working hours (from 8 am until 4 am, Sunday to Thursday), and we will respond as soon as possible:

  • 0790691746
  • 0704996168
  • 0791990225

Anything you tell us will remain private. We will not share your information with anyone unless you say it’s okay. You have the right to talk with either a female or a male staff from UNHCR.

We speak your language. Our team can communicate in Dari, Pashto, and other local languages.

You can reach out whether you are a woman, man, girl, or boy. We are here to listen and support anyone in need, regardless of gender or age.

In times of hardship, overwhelming thoughts and feelings can affect our day-to-day life to an extent where we might have harmful thoughts. Please remember that you are not alone. Please contact us if you need help.