How to complete your registration application

Step 1: Complete the information required to apply for registration with UNHCR

Required Information
Fields marked with a red asterisk (*) are required and cannot be left blank.

1. Personal Information

• First name and last name using Latin characters only (e.g., a, b, c).*
• Full name: Your full name in your own language.*
• Date of Birth: As shown in your official identity document.*
• Where you are from: Select your country from the list of options. If you have more than one nationality, choose the one from the country you cannot return to.*
• Sex: Select from the options provided.*
• National Number: Enter the number shown on your national ID or civil registration document.
• Marital Status: Select your current status.*

When you finish, click “Next.” You can also save your progress and continue later.

• Address and arrival date: 
  • Your previous address in your home country
  • Your current address in Thailand, and
  • The date you arrived in Thailand.   

• Where are you from? ➡️ Previous address in your home country
  • Country (pre-filled based on where you are from)*
  • State*
  • District.

• Where do you live now?➡️ Current address
  • Country (pre-filled based on where you are from)*
  • Province*
  • District*
  • Subdistrict*
  • Full address.

• Arrival Date in Thailand

Click “Next” to continue, or “Previous” to go back. You can save and continue later.

• Review Your Details: A summary of your personal and address information will appear. Carefully check that all details are correct.
  • To make changes, select “Edit personal details” or “Edit address/arrival”.
  • When everything is correct, click “Next.”

• Contact information:
  • E-mail address: Automatically filled and cannot be changed.
  • Registered phone number: The number used when creating your account.
  • Preferred language: Select from the available options.

Click “Next” to continue, or “Previous” to go back. You can save and continue later.

• Your specific needs: Indicate if you or your family members have specific needs, such as disability, medical conditions, or advance pregnancy.

Click “Next” to continue.

2. Photo

Take or upload a recent photo of yourself (passport-style).

Photo Guidance

While taking your photo, make sure:

• Your full face is visible and well-lit.
• Your eyes open and looking at the camera.
• Not hats or glasses (headscarves are allowed).
• Photo is clear and not blurry.
• Plain background.

Tip: If the camera is not working, check your phone settings to allow camera access.

You can retake or upload a new photo if needed. You may skip this step temporarily but must submit a photo before completing your application.

You can review the photo you took. If

3. Documents

You are encouraged to upload identity documents such as your passport or national ID. If you do not have any, you can skip this step.

Documents may include:

• Passport
• National ID
• Family booklet
• Arrest warrant / court order
• Birth certificate
• Other supporting documents

Documents for family members will be added later when you include them in your appl

Document Guidance

Upload clear photos of your documents:

• All corners visible,
• No glare or flash,
• Not blurry,
• JPG or PNG format, up to 4MB.

For each document:

• Select the type (e.g. passport, birth certificate)
• Enter the document number, issue date, and expiry date (if available)

Review and submit the documents when done. You can return to this section later in “My Documents”.

Step 2: Add your family members

Add only close family members who are currently with you in Thailand and are not registered with UNHCR, such as:

• Spouse
• Children
• Elderly dependents

For each family member you must provide:

• Personal details
• A photo
• Identity documents (if available)

It is recommended that family members are present when you enter their details, or that you have their documents and photos ready before starting this step. For more details, please read our page on Adding family members.

Step 3: Select your preferred registration location

Please choose Bangkok as your preferred location since it is the only location we currently provide registration services.

Step 4: Fill the additional information form for you and your family

Indicate whether there is any safety risk for you and/or your family members in Thailand and if yes, please choose the relevant risk in the dropdown list.

Step 5: Review your application

Before submitting, review all sections to ensure the information is complete and accurate.

• My Profile: Personal details, contact details, and photograph.  
• My Documents: Uploaded identity documents.  
• My Family: Information, photos and documents for family members. 

If all information is correct, select “My information is complete and ready to submit.”

If you identify an error or missing information, return to the relevant section to correct or add the required details.

Note: After submission, you will not be able to edit your information or add family members unless you submit a new request.

Step 6: Submit your application and request an appointment

• Click “submit my application”,
• You will receive a temporary UNHCR ID number (also visible on the Home page),
• Your status will show as “pending registration” until your registration process with UNHCR is completed,
• Your appointment request will be visible on the page,
• You can check appointment status in “My Appointments”,
• UNHCR will contact you using your preferred method once your appointment is confirmed.

Decreased funding for UNHCR has significantly reduced the number of individuals that UNHCR can register each month. Due to these limitations and the large volume of requests received, most individuals will have to wait for up to two years before being registered.

Step 7: Ready to start? Sign up

Watch our video for a step-by-step guidance on how to complete your application