Organizations assisting refugees and asylum seekers

ATTENTION! The following information is meant for people who are registered with Thailand UNHCR and have a valid UNHCR card:

Sample of UNHCR Thailand Card

UNHCR in Thailand works in collaboration and partnership with independent non-governmental and non-profit organisations that offer services and support to asylum seekers and refugees in different areas, such as:

  • Health,
  • Education
  • Legal assistance
  • Emergency support
  • Accommodation and other

Click on the name of each organisation below to find out what they can help you with and how to contact them. ⬇️

ATTENTION! The organisations below are independent and separate organizations from UNHCR. Whether or not they can support your case will be their decision according to their rules and policies. Please follow their guidance and recommendation if you want to seek their help.

Bangkok Refugee Centre (BRC) ⬇️

BRC is run by Catholic Office for Emergency Relief and Refugees (COERR) and is UNHCR’s official partner organization. BRC offers educational services and support, psychosocial support, medical support, and financial assistance to refugees.

BRC moved in March 2024!  Please note new phone number and office location!

  • Reception Office: 📞 02-579-2010, 02-579-2011, 02-579-2012 (Monday-Friday, 09.00-16.00)
  • Medical Hotline: Phone and LINE: 📞 086-010-4117 (daily, 07.00-23.00).
  • Social Services: 📞 090-660-4435 (Monday-Friday, 9:00-16.00 except Wednesday), [email protected]
  • Education Services: 📞 091-196-4064 (Monday-Friday, 9:00-16.00 except Wednesday) Line Official Account: @brcedu
  • Cash Card Service Phone and Line: 📞 094-892-1722 (Monday-Friday, 09.00-16.00)
  • Address: 101/1 Phaholyothin 30, Phaholyothin Road, Chatuchak, Bangkok 10900 (near BTS Ratchayothin)

Click here for map to the new BRC with bus and metro lines

Tzu Chi Foundation ⬇️

Tzu Chi provides medical services and support.

  • Reception (Make appointments and follow-ups): 📞 094-313-7447  Monday – Saturday: 08:30- 17:30,  closed on public holidays
  • Weekend Free Clinic hours (get free medical assistance):  Saturday and Sunday, 9:30-15:30.  Patients are encouraged to register.  Walk-in appointments may not be available if the clinic day is already full.
  • Call centre: 📞 094-313-7447  (Monday-Saturday: 8:30-17:30), closed Sunday and public holidays
  • Line official: @tzuchifreeclinic  (for Announcement & News only, Tzu Chi will not respond to or acknowledge any messages sent through LINE)
  • Email: [email protected]
  • Online registration
  • Address: 316 Chaloem Phrakiat Rama IX, Prawet Soi 32-34, Bangkok 10250 (in front of Suan Luang Rama IX Park)

Jesuit Refugee Service (JRS) ⬇️

JRS provides: Financial support for asylum-seekers, recognized refugees, closed cases of UNHCR and unregistered asylum-seekers; Casework services (assistance for emergency needs accommodation, food, transport, medical), counselling, psychosocial support (MHPSS), and adult education.

  • JRS Urban Education Project  (UEP)
    • Telephone: 📞0643248478
    • LINE ID: jrs-uep
    • Email: [email protected]
    • Opening hours: Monday-Friday, 9:00 to 17:00 hrs
  • JRS Urban Refugee Program (URP)
    • Phone/LINE: 📞084-427-4136
    • Email: [email protected]
    • Opening hours: Monday, Tuesday and Thursday, 9:00 to 15:00 hrs

 

➡️ ATTENTION! Appointment needed! No walk-in!

Since 22 May 2023, you must make an appointment before visiting JRS, the urban refugee program. You will only be allowed to enter the JRS compound with an appointment.

To make an appointment, call the reception or send a LINE message to 📞 084-427-4136

Asylum Access Thailand (AAT) ⬇️

AAT offers legal counselling and support.

  • Telephone: 📞094-498-2500 or 097-001-3043
  • Emergency issues only (e.g. arrest): 📞061 783 5117 and 081 631 9760. Please note: If the issue is not an emergency, you will be advised to call the general phone numbers above.
  • Email: [email protected]
  • Address:  1111/136 Ban Klang Muang, Ladphrao Rd. Chankasem, Chatuchak, Bangkok 10900 (see map below)
  • Opening Hours: Monday to Friday from 9 AM-5 PM.

Please note: AAT does not offer walk-in service. Please call or e-mail to make an appointment.

Center for Asylum Protection (CAP) ⬇️

CAP offers legal counselling and support.

  • Telephone (during working hours, 9:00-17:00, Monday-Friday): 📞 (+66) 02 662 8510.
  • Emergency Hotline (for outside of office hours, but only contact in case of emergencies, such as arrest or serious medical problem): 📞086-398-1016
  • Email: [email protected]
  • Address: Office E, 6th fl., Phayathai Plaza, 128/58 Phaya Thai Rd., Ratchathewi, Phaya Thai Bangkok 10400 Thailand
  • Opening Hours: Our office is open five days a week, Mon-Fri, from 9:00-17:00. Please note CAP does not offer a walk-in service. Please call or email to make an appointment.

Peace Rights Foundation (PRF)

PRF offers legal support on:  Bail Process and Detention, National Screening Mechanism, Civil Registration, other protection matters.

  • Telephone (during working hours, 9:00-17:00, Monday-Friday and for afterhours emergencies): 📞 (+66) 061 – 020 – 2280
    • Contact via LINE, Whatsapp, Signal, or telephone.  Please use QR codes below.
  • Email: [email protected]
  • Opening Hours: Monday-Friday, 9:00 AM to 5:00 PM

See also: