ALL UNHCR SERVICES ARE FREE OF CHARGE
TOUS LES SERVICES DU HCR SONT GRATUITS
SERIVISI ZA UNHCR ZOSE ZITANGIRWA UBUNTU
At no point should you be asked to pay for any services provided by UNHCR or its partners. Please inform UNHCR through [email protected] if you are aware of any fraudulent activities. Your report will be treated with strict confidentiality.
À aucun moment, les services du HCR ou de ses partenaires ne sont offerts en échange d’une somme d’argent. Veuillez contacter le HCR par e-mail : [email protected] si vous avez des informations sur des activités frauduleuses. Votre signalement sera traité en toute confidentialité.
Nta na rimwe HCR cyangwa abafatanyabikorwa bayo bazigera basaba kwishyurwa kugira ngo babone gutanga serivisi. Andikira HCR kuri [email protected] maze uyihe amakuru yerekeye uburiganya igihe uramutse ugize ayo umenya. Iyo utanze amakuru yerekeye uburiganya, bigirwa ibanga rikomeye cyane.
Turi guhindura uru rubuga mu rurimi rw’ikinyarwanda. Mutwihanganire mu gihe tugitegura ibirimo.
We are working on translations of this website to Kinyarwanda. Please be patient with us as we get it ready.
Welcome to the ‘Help’ website run by UNHCR, the UN Refugee Agency. Here, refugees, asylum-seekers and stateless persons can find information to help them know more about their rights, obligations and services available to them in Rwanda.
On this site, refugees and asylum-seekers in Rwanda can find information about:
➡ Coronavirus (COVID-19 Updates)
➡ How to seek help and contact UNHCR
➡ Helpful services in Rwanda
➡ Registration
➡ Documentation
➡ Legal Assistance
➡ Education
➡ Have you experienced violence?
➡ Child Protection
➡ Family Reunification
➡ Resettlement
➡ Working in Rwanda
➡ Voluntary Return
➡ Food Assistance
➡ Complaints and Feedback
➡ Useful Information