ALL UNHCR SERVICES ARE FREE OF CHARGE
You should not be asked to pay for any services provided by UNHCR or its partners. Please inform UNHCR through [email protected] if you are aware of any fraudulent activities. Your report will be treated with strict confidentiality.
Welcome to the ‘Help’ website run by UNHCR, the UN Refugee Agency. Here, refugees, asylum-seekers and stateless persons can find information to help them know more about their rights, obligations and services available to them in Rwanda.
On this site, refugees and asylum-seekers in Rwanda can find information about:
➡ How to seek help and contact UNHCR
➡ Helpful services in Rwanda
➡ Legal Assistance
➡ Preventing Gender-Based Violence
➡ Child Protection
➡ Working in Rwanda
➡ Voluntary Return
➡ Useful Information
➡ Complaints and Feedback
Information on this website is general and may not be applicable to your personal situation. For further information and assistance with specific issues, please contact UNHCR or partner NGOs who might be able to direct you to the right information source.
Turi guhindura uru rubuga mu rurimi rw’ikinyarwanda. Mutwihanganire mu gihe tugitegura ibirimo.
We are working on translations of this website to Kinyarwanda. Please be patient with us as we get it ready.