Welcome to the ‘HELP’ website run by UNHCR, the UN Refugee Agency for refugees and asylum seekers in Portugal, their family members, and people who assist them.
On 29 October 2023 the new Agency for Migration and Asylum (Agência para a Integração, Migrações e Asilo – AIMA) was created. The Immigration and Borders Service (SEF) and the High Commision for Migration (ACM) ceased to exist and were replaced by AIMA. This website is currently being updated to reflect the recent changes.
If you are coming from Ukraine, find more information here.
On this website, you will find useful web links and information, including on the following topics:
➡️Where to find help and services in Portugal
➡️How to seek Asylum / International Protection in Portugal
➡️What are your Rights and Responsibilities as Refugees and Asylum Seekers in Portugal?
➡️About UNHCR’s role and work in Portugal
➡️Reporting fraud and misconduct
➡️Specific information for people fleeing Ukraine
➡️Traveling from and to Portugal