➡️Click here for information about healthcare for asylum seekers and refugees in Norway
➡️Click here for information about working in Norway and your rights and obligations
What services can I access while waiting for an answer to my application?
- In case of an emergency, call the police at 📞 112. If there is no urgency, you can call 02800.
- In case of a medical emergency, you can also call 📞 +47 116 117 to contact the nearest emergency room.
- Do you have a Facebook account? You can check out the Facebook pages for refugees from Ukraine, available in three languages: Norwegian, Ukrainian and Russian.
- Ukrainians who have applied for temporary collective protection in Norway and have been issued with a Norwegian identification number can order an electronic ID for access to digital services from Norwegian public authorities, such as health and welfare services, financial support, starting and attending school, access to a digital mailbox and more. Click here for more information about electronic IDs and how to order yours at norge.no
- While you wait for an answer to your application for temporary collective protection in Norway, you can stay at an asylum reception centre. This is a simple and temporary accommodation. Click here for more information on what to expect when living at an asylum reception centre.
- Children have the right to go to school in Norway while waiting for an answer to their family member’s applications. This applies to children from the age of 6 – 16 years.
- You have the right to healthcare equally to Norway citizens and residents.
What are my rights and obligations after I have been granted temporary collective protection?
Click here for information about rights and obligations after you have been granted temporary collective protection
- Your permit for collective protection is granted for one year at a time.
- You have the right to access healthcare through public healthcare services
- You have the right to work in Norway
- Children have the right to attend school and kindergarten / pre-school
- Norwegian authorities can provide you with a residence (settlement). This means you will get help finding a place to live in a municipality. Read more about the settlement here.
- If you are between 18 and 55 years of age, you have the right to join an introduction programme.
- Your family members who are not covered by the rules for temporary collective protection may apply for family immigration to Norway through the usual rules.
- It is important to provide honest and truthful information throughout the process. Your permit may be revoked if you have given incorrect information or failed to mention important information to the authorities.
- You have the right to travel in and out of Norway with a travel document. This could be your own national passport or a travel document provided by the Norwegian Authorities. You are allowed to travel to Ukraine.