All information and services provided by UNHCR and our partners are FREE OF CHARGE for temporary protection beneficiaries, asylum-seekers, refugees, beneficiaries of subsidiary protection and stateless persons.
UNHCR works to protect the rights and support better futures for temporary protection beneficiaries, asylum-seekers, refugees and people at risk of statelessness around the world.
In Norway, UNHCR supports the national authorities in carrying out its duties in line with international and European standards. UNHCR does not register asylum-seekers in Norway. The asylum procedure in Norway is under the responsibility of the Norwegian Police, the Directorate of Immigration and the Immigration Appeals Board.
UNHCR does not have a physical office in Norway, but the UNHCR’s Representation for the Nordic and Baltic Countries, which is based in Stockholm (Sweden), is responsible for Norway.
Contact us
If you have not found the information that you were looking for in this ‘HELP’ website, please feel free to contact us via phone or email:
Phone: 📞 +46 10 10 12 800 (Monday – Friday, 10.00-12.00 and 14.00-16.00 Stockholm time)
Email: 📧 [email protected]
If you don’t speak either English or Swedish
Although we can only answer calls in English or Swedish, you can send us an e-mail in your preferred language explaining your situation, and we will reply. Our reply will, in most cases, be in English, but we encourage you to use Google Translate if you have difficulties understanding it or send us another e-mail asking us to clarify it.