Notice: Change in Availability
Due to limited capacity, we are no longer reachable by phone. However, for questions and support, you can still contact us via our general email address: [email protected]. We will do our best to respond to your message as quickly as possible.
We recommend checking our menu (on the left) to see if your question is already answered there. Here you will find extensive information and contact details of organizations that can further assist you with specific questions.
Thank you for your understanding and patience.
🇺🇦 Relevant information for Ukrainian refugees in the Netherlands can be found on Refugee Help and the website of the IND.
For information about a short or extended return to Ukraine from the Netherlands, please visit the platform Ukraine is Home.
If you are a refugee in another country, please visit the help page of the country you are in.
This website was created for asylum seekers and refugees in the Netherlands by UNHCR, the UN Refugee Agency. Here you will find useful information and weblinks, including answers to the following questions:
- Where can I seek help in the Netherlands?
- How can I apply for asylum in the Netherlands and what happens during the asylum procedure?
- What are the rights and obligations of refugees and asylum-seekers in the Netherlands?
- How can I reunite with my family members (family reunification)?
- Can UNHCR help me find my lost family members?
- Can I apply to be resettled to the Netherlands?
- What is UNHCR’s role in the Netherlands?
- How can I contact UNHCR the Netherlands?
In case you are looking for information or assistance for your family members or friends who are not in Netherlands, you can find more information on the UNHCR help homepage and navigate to the country in which they are currently residing.