All information and services provided by UNHCR and our partners are FREE OF CHARGE for temporary protection beneficiaries, asylum-seekers, refugees, beneficiaries of subsidiary protection and stateless persons.
UNHCR, the UN Refugee Agency, protects people forced to flee their homes because of conflict and persecution. We save lives, protect rights and help build better futures.
In Sweden, UNHCR supports the national authorities in executing its duties in line with international and European standards. UNHCR is not part of the asylum procedure in Sweden. The asylum procedure in Sweden is under the responsibility of the Swedish Migration Agency.
UNHCR in Sweden is part of UNHCR’s Representation for the Nordic and Baltic Countries, which is based in Stockholm (Sweden).
Contact UNHCR
If you have not found the information that you were looking for in this ‘HELP’ website, please feel free to contact us via phone or e-mail:
Phone: 📞 +46 10 10 12 800 (Mondays to Fridays, 10.00-12.00 Stockholm time)
E-mail: 📧 [email protected]
If you don’t speak either English or Swedish:
Although we can only answer calls in English or Swedish, you can send us an e-mail in your preferred language explaining your situation and we will reply to you. Our reply will in most cases be in English, but we encourage you to use Google Translate if you have any difficulties to understand it or send us another e-mail asking us to clarify it.