Contact UNHCR South Sudan
All humanitarian assistance is provided free of charge.
To contact us confidentially:
Call one of our helplines
If you are a refugee or stateless person in Sudan:
CRA Juba hotline
Monday to Friday, 9 am to 5 pm
UNHCR Juba hotline
Every day, 7 am to 7 pm
If you are a South Sudanese who is internally displaced and needs assistance
UNHCR toll-free number
Mon-Fri 8.30 am to 5.30 pm
Sat-Sun 2 pm to 6 pm
You can also contact the UNMISS/UNICEF managed numbers at
- +211 912 100 012 or
- +211 920 111 888 (عربي) or
- +211 920 111 333 (English)
📧Send us an email
Email us: [email protected].
Are you or is someone you know a victim of gender-based violence, or sexual exploitation and abuse?
You can report and seek help confidentially. To find out more, click here.