Contact UNHCR South Sudan

To contact us confidentially:

☎️ Call one of our helplines:

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If you are a refugee or a stateless person:

  • +211 (0) 92 277 7682
  • Every day
  • 7 am to 7 pm
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If you are an internally displaced person (South Sudanese):

  • + 211 (0) 922 099 00 79
  • Mon-Fri 8.30 am to 5.30 pm
  • Sat-Sun 2 pm to 6 pm

You can also contact the UNMISS/UNICEF managed numbers at

  • +211 912 100 012 or
  • +211 920 111 888 (Arabic) or
  • +211 920 111 333 (English)

Are you or is someone you know a victim of gender-based violence, or sexual exploitation and abuse? You can report and seek help confidentially. To find out more, click here.

? Email us:

At [email protected] or, if you are in one of the locations below, you can also email the UNHCR offices:

Juba[email protected]
Bunj[email protected]
Malakal[email protected]
Jamjang[email protected]
Yambio[email protected]
Yei[email protected]
Bor[email protected]
Bentiu[email protected]

✏️ Contact us through this website:

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    All humanitarian assistance is provided free of charge.

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