Reminder:
In accordance with Decree of the President of the Russian Federation No. 159 of March 20, 2025, citizens of Ukraine who are currently in the territory of the Russian Federation and who have not yet regularized their legal status are required to do so by September 10, 2025, or to leave the Russian Federation on their own initiative. Citizens of Ukraine who have not regulated their legal status and continue to be in the territory of the Russian Federation after September 10, 2025, will be in violation of migration laws and could face legal consequences. In case of need, you may contact UNHCR in Russia and/or its partner organizations for free legal advice and assistance.
Where should the persons arriving in the Russian Federation due to the conflict in Ukraine seek help or advice?
Below are the contacts of organizations that provide free assistance and advice in full compliance with the terms of confidentiality.
You can also read the memo for persons from Ukraine that contains answers to frequently asked questions, via this link.
UNHCR assists, through partner organizations, in applying for asylum and other legal arrangements, including obtaining temporary residence permit, residence permit, and other legal status, as well as access to rights and services in the territory of the Russian Federation. Information is provided on partner organizations where you can get humanitarian aid and assistance in finding relatives.
Hotline: +7 (903) 792-22-79
Email: [email protected]
Information, legal, psychosocial support, primary humanitarian aid, education center for refugees and migrants.
Address: Moscow, Leninsky prospect, 35
Reception: Monday-Friday from 10:00 to 18:00
Phone: +7 (499) 126-75-71 ext. 9968
Hotline: +7 800 234 07 07
Email: [email protected]
Website: redcross.ru
For search and family reunification issues, please fill in the form: Request for search (Заявка на розыск), call +7 (800) 234-07-07 ext.4 or send an email to [email protected]
Consultations on obtaining refugee or temporary asylum status in Russia, primary consultations with a general practitioner, humanitarian and psychological assistance.
Address: Moscow, Olimpiysky Prospect, 22
Reception days and hours: Monday, Wednesday, Friday from 10:00 to 17:00
Hotline: +7 (985) 310-08-26
- PEACE AND PROGRESS Charitable Foundation
Legal assistance to asylum-seekers, refugees and stateless people .
On issues of legal aid in Moscow and available assistance in other regions please contact:
Moscow, Olimpiysky prospect, 22
Reception: Monday, Wednesday, Friday from 10:00 to 17:00
Hotline: +7 (985) 310-08-26
Legal assistance to asylum-seekers, refugees and stateless persons
Address: Moscow, Myachkovsky Boulevard, 11
Phone:+7 (495) 346-18-01
Email: [email protected]
Website: mobovnl.ru
Legal aid on asylum, integration and access to rights and services.
Address: St. Petersburg, Goncharnaya str., 19D
Phone: +7 (812) 717-35-34, +7 (812) 717-35-31
Hotline: +7 800 333-00-16
Email: [email protected]
Website: spbredcross.org
- Emergency services in Russia
Fire Service – 101
Police – 102
Emergency Medical Service – 103
Unified Rescue Service – 112
Useful links:
Contact details of other regional divisions of the Russian Red Cross are available via the link.