Refugees from Ukraine in Russia
Where should persons arriving in the Russian Federation due to the conflict in Ukraine seek help or advice?
Below are the contacts of organizations that provide assistance and advice in full compliance with the terms of confidentiality:
UNHCR in Russia
Through its partner organizations, UNHCR in Russia supports free legal counselling and assistance on the asylum procedure, protection from refoulement, integration and access to rights. Due to a drastic cut in funding provided to UNHCR Russia, free legal assistance may not be available in all regions of the Russian Federation.
Hotline: +7 (903) 792-22-79 (WhatsApp)
E-mail: [email protected]
UNHCR partner organizations:
Russian Red Cross
Public Reception of the Russian Red Cross: Information, legal, psychosocial support, primary humanitarian aid, education center for refugees and migrants
Address: Moscow, Leninsky prospect, 35
Reception: Monday-Friday from 10:00 to 18:00
Phone: +7 (499) 126-75-71 ext. 9968
Hotline: +7 800 234 07 07
E-mail: [email protected]
Website: www.redcross.ru
For search and family reunification issues, please fill in the form: Request for search (Заявка на розыск), call +7 (800) 234-07-07 or send an email to [email protected]
St. Petersburg Regional Division of the Russian Red Cross Reception
Legal aid on asylum, integration and access to rights and services.
Address: St. Petersburg, Goncharnaya str., 19D
Phone: +7 (812) 717-35-34, +7 (812) 717-35-31
Hotline: +7 800 333-00-16
E-mail: [email protected]
Website: http://www.spbredcross.org
Contact details of other regional divisions of the Russian Red Cross are available via the link.
CIVIC ASSISTANCE COMMITTEE
Counselling on asylum, integration and access to rights and services.
Address: Moscow, Olimpiysky Prospect, 22
Reception: Monday, Wednesday, Friday from 10:00 to 17:00
Hotline: +7 985 310-08-26
E-mail: [email protected]
Website: https://refugee.ru
PEACE AND PROGRESS Charitable Foundation
Legal assistance to asylum-seekers, refugees and stateless people.
On issues of legal aid in Moscow and available assistance in other regions please contact:
Moscow, Olimpiysky prospect, 22
Reception: Monday, Wednesday, Friday from 10:00 to 17:00
Hotline: +7 (985) 310-08-26
Interregional public charity organization FAITH, HOPE, LOVE
Legal assistance to asylum-seekers, refugees and stateless people.
Address: Moscow, Myachkovsky Boulevard, 11
Phone:+7 (495) 346-18-01
E-mail: [email protected]
Website: www.mobovnl.ru
Useful Information:
Commissioner for Human Rights in the Russian Federation
Hotline: +7 800 707 56 67
Website: https://ombudsmanrf.org/
Contact information of regional Ombudsman’s Offices: Сотрудничество с уполномоченными по правам человека в субъектах Российской Федерации | УПЧ
Emergency services in Russia
- Fire Service – 101
- Police – 102
- Emergency Medical Service – 103
- Unified Rescue Service – 112