Please note that UNHCR and its partners provide all services free of charge.
If you encounter any instances of solicitation for payment for services rendered, please report them to the following email address: [email protected].
«Civic Assistance» Committee
Consultations on obtaining refugee or temporary asylum status in Russia, primary consultations with a general practitioner, humanitarian and psychological assistance.
Address: Moscow, 22 Olimpiyskiy prospect
Hotline: +7 (985) 310-08-26
مترجم (Arabic) +7 (916) 363-70-23
دریم (Farsi) +7 (967) 021-34-64
Reception Manager: +7 (985) 428-99-16
Reception hours: Monday, Wednesday, Friday from 10:00 to 17:00
E-mail: [email protected]
Website: https://refugee.ru
«PEACE AND PROGRESS» Charitable Foundation
Provides legal support to asylum-seekers, refugees and stateless persons.
Addresses of legal aid offices in the regions are available via the link
Russian Red Cross
Legal advice, socio-practical and psychological support for refugees, internally displaced persons, migrants and stateless persons from any country in the world.
You can get advice and support at this address: Moscow, 7 Krzhizhanovsky str., building 2.
Reception hours for people affected by the Ukrainian crisis:
Tuesday, Friday from 11:00 to 17:00
Reception hours for migrants and refugees from other countries:
Monday, Thursday from 11:00 to 17:00
Hotline: 8 800 234 07 07 (every day from 09:00 to 21:00)
E-mail: [email protected]
For questions related to search and restoration of family ties, one can write to email: [email protected]
St. Petersburg branch of the Russian Red Cross
The St. Petersburg branch implements programs aimed at providing legal, medical and social assistance to refugees and asylum-seekers, as well as integrating refugees into the Russian community.
Address: St. Petersburg, Goncharnaya street, 19D
Tel.: 8 (812) 717-35-34, 8 (812) 717-35-31
Hotline for migration issues: 8 (800) 333-00-16
Website: http://www.spbredcross.org
E-mail: [email protected]
IPCO «Faith, Hope, Love» («FHL»)
The organization provides legal support to asylum-seekers, refugees and stateless persons.
Address: Moscow, 11 Myachkovsky Boulevard
Tel.: 8 (495) 346-18-00; 346-18-01
Website: www.vnl-migrant.ru
E-mail: [email protected]
For counselling and additional information you can contact:
+7 906 702 98 39 (Arabic)
+7 963 992 18 91 (Dari, English, Russian)
+7 963 720 98 90 (Dari, Russian)
Office in Pyatigorsk:
Address: Pyatigorsk, Kirov Ave., 27 A
Tel.: 8 (793) 97-43-24, 39-38-08
E-mail: [email protected], [email protected]
Institute of Human Rights’ programme
Provides legal assistance to asylum-seekers and refugees at imminent risk of refoulement from Russia to countries where they are in serious danger. Work is being carried out throughout Russia.
Tel.: +7 916 069 69 87
E-mail: [email protected]
Website: http://hrights.ru/right-to-asylum