UNHCR Mexico - Help for refugees and asylum-seekers


This web site was created by the UN High Commissioner for Refugees (UNHCR) to provide information and guidance to asylum-seekers and refugees in Mexico.

If you are afraid of returning to your country because your life is at risk, you can apply for protection as a refugee in Mexico. On this web site, you can get information about the process to apply for refugee status in the country, find out the institutions that can help you, and learn about your rights and responsibilities.

For more information or guidance, contact UNHCR in Mexico.

Toll-free number: 800 226 8769
WhatsApp: +52 55 7005 5950
e-mail: [email protected]

Office hours:
Monday to Thursday 8:30 a.m.-5:30 p.m.
Friday 8:30 a.m.-12:00 p.m.

Remember: If you have an emergency, call 911.

El Jaguar can also give you information and answer your questions through its Facebook page.