Reports and suggestions box

Use this form to share your feedback about the assistance and services provided by UNHCR and its partner organizations. You can use it to:

Make suggestions to improve our assistance and programs.
Let us know whether the staff’s treatment was good or poor.
Report staff misconduct toward you or other people. This includes harassment, sexual exploitation, or sexual abuse.

The information you provide here will be kept confidential, and if you wish, you may submit it anonymously.

This will not affect your case or any process with UNHCR.

Date (*)

City (*)

Share your experience. (*)

When and where did this occur? Please share as much details as possible. (*)

Your feedback may be anonymous, without your name, but if you wish to receive an answer from us, it is important that you include your data. Leave your preferred way to be contacted (email or phone). If you change your contact information, please let us know. (*)

I do not wish to be contacted, I just wanted to report what happened.Yes, I wish to be contacted and to receive an answer.

Name:

Phone:

Email:

Age:

Gender

Nationality:

By sharing your information, you agree to be contacted by ACNUR’s staff for a follow-up. All the information you share will be strictly confidential and will be treated in accordance with ACNUR’s Policy on the Protection of Personal Data of People of Concern ( Política Sobre Protección de Datos Personales de Personas de Interés del ACNUR).

You can send an e-mail to [email protected], call the toll-free number 800 226 8769 or ask a person from UNHCR to listen to your complaint in person.

Thank you for your feedback!

Help us improve!