All forcibly displaced and stateless persons who are residing in the Islamic Republic of Iran may seek information and support from UNHCR.
For more information on the support available, please explore this Help site, including the page on What are the main services for Forcibly displaced and stateless people in Iran?
If you did not find the answers you were looking for on our help page, you may contact us through:
- Calling UNHCR helpline numbers in your area.
- Visit the nearest UNHCR office to raise your inquiry.
- Submit your request through a Complaint Box at a UNHCR Reception Center (not for urgent and sensitive issues).
- Write to us by completing the below form.
UNHCR keeps a record of all claims reported to us. You do not need to report a question or concern more than once. Any information you share with us will be treated confidentially.
By submitting this form, you consent to UNHCR processing its contents in order to respond to your question or concern. If necessary, UNHCR may share the content of your message with trusted partners so they can support you.
Please be informed that all UNHCR services are free of charge and should anyone ask you for money, please report it to us.
Please be aware that UNHCR Helpline numbers remain the primary channel of communication with Forcibly Displaced and Stateless people. To write to us only for urgent matters, please complete this form. https://enketo.unhcr.org/x/Nt1mnkab
Please note:
When contacting UNHCR helpline numbers, in order to receive better services and to save time, get your identity document (Unified smart card, Amayesh or Hoviat card, passport, Tazkira, or Headcount slip) ready while waiting for the helpline operator to answer your call. It is also suggested that someone who can read the document be present during the call.
Tehran
Contact us if you live in Alborz, Ardebil, East Azerbaijan, Gilan, Hamedan, Kermanshah, Kurdistan, Markazi, Mazandaran, Qazvin, Qom, Semnan, Tehran, West Azerbaijan, Zanjan provinces.
Address: no.3, Eastern Emdad alley, Northern Shirazi St., Vanak St., Tehran – Postal code: 1991775971
Telephone: 📞 021- 88212520 (Sunday to Wednesday from 8:30 to 15:30 and on Thursday from 8:30 to 12:00)
Esfahan
Contact us if you live in Esfahan province
Address: no.59 , Aref St., Jaber Ansari St., Kaveh Blvd., Esfahan – Postal Code: 8196853663
Telephone: 📞 031-3444 2841 & 031-34414201 (Sunday to Wednesday from 8:30 to 15:30 and on Thursday from 8:30 to 12:00)
Mashhad
Contact us if you live in Khorasan Razavi, South Khorasan, North Khorasan and Golestan provinces.
Address: no.45, Sajjad Blvd., Mashhad – Postal Code: 91887-13994
Telephone: 📞 051-37685641 (Sunday to Wednesday from 8:30 to 15:30 and on Thursday from 8:30 to 12:00)
Kerman
Contact us if you live in Kerman, Yazd, Sistan & Baluchestan and Hormozgan provinces.
Address: Address: no.42, on the corner of alley #3, Hezaroyek Shab St., Jomhouri Blvd., Kerman – Postal Code: 7618653588
Telephone: 📞 034-32476851 and 📞 034-32476850 (Sunday to Wednesday from 8:30 to 15:30 and on Thursday from 8:30 to 12:00)
Shiraz
Contact us if you live in Fars, Bushehr, Khuzestan, Ilam and Lorestan provinces.
Address: Parvin Etesami Blvd., Janbazan Blvd., Modares Blvd. – Postal Code: 7157718817
Telephone: 📞 071-37229692 and 📞 071-37236014 (Sunday to Wednesday from 8:30 to 15:30 and on Thursday from 8:30 to 12:00)