Please be aware of misinformation about the UNHCR online contact form. This form UNHCR’s online contact form ONLY replaced the Protection Mailbox, where forcibly displaced and stateless people in Iran can get in contact with UNHCR. The purpose of developing this form is an attempt to respond to individual requests more efficiently. There is no change to the services made available by UNHCR in Iran.
Submitting this online form does not constitute registration with UNHCR or eligibility for any of its services, including cash or resettlement.
Please be assured that UNHCR is committed to assisting and supporting foreign nationals in need of protection within the limits of its available programs.
For information about the available UNHCR services in Iran, please visit the UNHCR Iran website or see the official announcements made on UNHCR Iran’s help page Latest News – UNHCR Iran or follow the UNHCR Instagram account (UNHCR Iran) or contact Contact UNHCR – UNHCR Iran through helpline.
All UNHCR services are always free of charge!
Be aware of individuals offering to help you obtain UNHCR services in exchange for money or favors. Some may offer their help to fill out the UNHCR contact form in exchange for money or favors. They are fraudsters! Do not trust them. UNHCR will never ask you for money! Do not pay these fraudsters and instead report them to UNHCR and BAFIA/Police.
For further information on fraud reporting to UNHCR, please refer to https://help.unhcr.org/iran/contact/.
Stay vigilant, stay informed.