UNHCR
Indonesia
  • English
  • Welcome
  • Announcements
  • Contact us
  • Self-service Portal
    • Account Creation – New Users
    • Log-in – Existing Users
    • Frequently Asked Questions
    • Checking RST Status
  • Registration and Documentation
    • Registration
    • Documentation
  • Refugee Status Determination (RSD)
  • Assistance and Support
    • Health
    • Education
    • Financial Assistance
    • Livelihoods
    • Help for Children
    • Gender-Based Violence
    • Refugee-Led Organizations (RLO) 
    • Legal Support
    • Registration of Births and Deaths in Indonesia
  • Solutions
    • Resettlement
    • Complementary Pathways
    • Voluntary Repatriation
  • Fraud and Misconduct
  • Answering Your Questions
    • Townhall April 2025

Welcome

UNHCR Indonesia - Help for refugees and asylum-seekers

Welcome to Indonesia’s “HELP” website – run by UNHCR, the UN Refugee Agency. 

This site was created to assist refugees and asylum seekers in Indonesia seeking information on UNHCR’s services, assistance, and processes.

  • Announcements
  • Contact us
  • Self-service Portal
  • Registration and Documentation
  • Refugee Status Determination (RSD)
  • Assistance and Support
  • Solutions
  • Fraud and Misconduct
  • Answering Your Questions

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Reception Center Opening Hours Adjustment and Closure

The UNHCR Reception Center in Jakarta will be closed on Thursday, 29 May 2025 due to Public Holiday.

Click here for further detail information No, thanks