Where to seek help

All UNHCR services are FREE OF CHARGE, whether they are provided directly or through its partners.

Any person, including a UNHCR employee, or an organization claiming to be able to help an asylum-seeker, a refugee, or a stateless person receive a UNHCR service for money or favours must be reported to UNHCR immediately.

More details here: UNHCR Czechia Partners – ENG

Call UNHCR toll-free from your browser

You are about to call UNHCR. If you are ready, please click next to allow microphone access when asked so we can hear you.

Set your browser permissions

Please give permission to access your microphone and geolocation when prompted by your browser. Sharing your location is optional, but enabling your microphone is required for UNHCR operator to hear you.

Example microphone permissions prompt that will appear in your browser:
Example microphone permissions prompt that will appear in your browser: Example

Toll-free call to UNHCR