Frequently asked questions

The decision of whether an individual will be considered for resettlement is made by the resettlement country and not UNHCR.

Some individuals who are recognized as refugees may be considered for resettlement to another country. Resettlement is only available in certain circumstances and to the most vulnerable refugees. Only a small percentage of refugees can be considered for resettlement.

No. UNHCR is not able to help you travel to other countries unless you are a refugee who has been approved for resettlement. If you are not approved for resettlement, you remain as a refugee in the country of asylum.

No. UNHCR is unable to assist asylum seekers to leave their country of origin.

No. UNHCR does not provide housing or shelter for asylum seekers or refugees in the Caribbean.

If you require assistance in finding shelter or resources, please contact us by email ([email protected]) and we will provide information on available local organizations or resources that may be able to better support your housing/shelter needs.

No. UNHCR has no role in granting residency. Residency is issued by the government of the country in which you are. You must adhere to the national procedures to apply for residency and follow up directly with the respective authorities.

If you are a refugee or an asylum seeker in detention and in need of assistance, you can send an email to UNHCR at [email protected]