UNHCR
Indonesia
  • English
  • Welcome
  • Announcements
  • Contact us
  • Self-service Portal
    • Account Creation – New Users
    • Log-in – Existing Users
    • Frequently Asked Questions
    • Checking RST Status
  • Registration and Documentation
    • Registration
    • Documentation
  • Refugee Status Determination (RSD)
  • Assistance and Support
    • Health
    • Education
    • Financial Assistance
    • Livelihoods
    • Help for Children
    • Gender-Based Violence
    • Refugee-Led Organizations (RLO) 
    • Legal Support
    • Registration of Births and Deaths in Indonesia
  • Solutions
    • Resettlement
    • Complementary Pathways
    • Voluntary Repatriation
  • Fraud and Misconduct
  • Answering Your Questions
    • Townhall April 2025

Welcome

UNHCR Indonesia - Help for refugees and asylum-seekers

Welcome to Indonesia’s “HELP” website – run by UNHCR, the UN Refugee Agency. 

This site was created to assist refugees and asylum seekers in Indonesia seeking information on UNHCR’s services, assistance, and processes.

  • Announcements
  • Contact us
  • Self-service Portal
  • Registration and Documentation
  • Refugee Status Determination (RSD)
  • Assistance and Support
  • Solutions
  • Fraud and Misconduct
  • Answering Your Questions

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Reception Center Opening Hours Adjustment and Closure

The UNHCR Reception Center in Jakarta will be closed on the following days due to either Public/UN Holiday:

Thursday, 01 May 2025: CLOSED due to Public Holiday

Monday, 12 May 2025: CLOSED due to Public Holiday

Click here for further detail information No, thanks