Information for people fleeing Ukraine

If you are a refugee from Ukraine in Estonia, please visit the website of the Government of Estonia that contains important information in Ukrainian, English, Russian and Estonian.

OR call the State helpline at 1247 (if you are in Estonia) or +372 600 1247 (if you are calling from abroad).

The Estonian Refugee Council has an information portal for people from Ukraine, where you can find information about arriving and living in Estonia and how to receive counselling in person or by phone.

People arriving from Ukraine may be entitled to temporary protection in Estonia.

Who is eligible for temporary protection in Estonia?

You may be eligible for temporary protection in Estonia if you are a:

  • citizen of Ukraine who used to live in Ukraine and had to flee the country on or after 24 February 2022,
  • foreigner or stateless person in Ukraine who had refugee or another international protection status in Ukraine, or
  • family member of any of the above.

Under the Estonian rules, the following persons are considered “family members”:

  • spouse or partner,
  • underage unmarried children and
  • other close relatives who lived in the same household and were dependent on the Ukrainian citizen.

How can I apply for temporary protection when I arrive in Estonia?

You can visit the website of the Estonian Police and Border Guard Board for more information and the application form.

What happens if my request for Temporary Protection in Estonia is approved?

If your request is approved, you will be issued the decision granting temporary protection which you can use to prove your status.

Within 30 days after receiving a positive decision you will be able to pick up your residence card.

What happens if my request for Temporary Protection in Estonia is rejected?

If you do not qualify for temporary protection, you may apply for asylum or to remain in Estonia on other grounds, even if your visa waiver or visa has expired.

Visit the website of the Estonian Police and Border Guard Board to find out how you can apply for asylum.


For more information about the rights of people with temporary protection in Estonia, please visit the website of the Police and Border Guard Board with information in Ukrainian, English, Russian and Estonian. You can select one of these languages on the top right corner of the website.

Read more about staying in Estonia and information points in Estonia on the website of the Estonian Government (the page is available in Ukrainian, English, Russian and Estonian).

Read more about what temporary protection and international protection are, and see where you can apply for temporary protection and receive your residence card at the Police and Border Guard website (the page is available in Ukrainian, English, Russian and Estonian).

 

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