Social and medical support

Social support

Corona Nothilfe Hotline der Caritas
05 17 76 300
Telephone consultation in case of acute need, financial worries and other problems

Financial support for families („Corona-hardship fund”): Families who have financial problems due to the corona situation can apply for financial help. The City of Vienna offers support in several languages for the application.
English | Arabic | Farsi | Russian

Anlaufstelle zur gewerkschaftlichen Unterstützung undokumentiert Arbeitender (UNDOK)
01 534 44-39040
Consultation in German, English, Arabic, Dari/Farsi, Pashto, Russian, Kurdish, Turkish and BKS
For questions regarding dismissals, unpaid wages, lack of health insurance, etc.

Electricity, gas and heating will not be disconnected:
Energy Minister Leonore Gewessler said electricity, gas and heating would not be disconnected if people got into difficulties with payments. This applies to private customers as well as the self-employed and small businesses. The measure is in place up to 1 May initially.

For people who receive social state support (Mindestsicherung – BMS) in Vienna: the Viennese parliament (Landtag) decided on 26.03. that decisions granting social state support (Bescheid) which are due to expire between now and the end of April, will get extended unbureaucratically for another four months.   

Council housing in Vienna: no evictions in case of payment difficulties due to Covid-19

Medical support

neunerhaus Gesundheitszentrum: free medical examinations, also for people without insurance

Frühe Hilfen in Österreich: telephone support for pregnant women and families with children up to 3 years