In-person support services

Information about physical and material support services.

Find Support Services in Your Local Area

If you are looking for support services in your local area, use the Ask Izzy tool.

This tool has information on local organisations that can help you in times of hardship, offering support with:

  • financial matters
  • food
  • accommodation
  • other essential needs closest to your location

Australian Red Cross – Emergency Relief

The Australian Red Cross has offices and services throughout the country. If you’re an asylum seeker or migrant experiencing financial hardship without access to other support, the Red Cross may be able to help.

They can offer immediate assistance, including:

  • food packages
  • household goods
  • groceries
  • transport vouchers
  • healthcare
  • essential medicines
  • referrals to other support services

They may also provide social and community activities to connect you with others in your community.

You can find out more on the Red Cross website:

  Website: https://www.redcross.org.au/migration/
asylum-seekers/

Find contact details of the office closest to you in the sections below:


ACT

    Red Cross House 
        3 Dann Close 
        Garran ACT 2605
  Phone: 02 6234 7695


NSW

Sydney

  St Andrews House 
      Level 3, 464 Kent Street  
      Sydney NSW 2000
  Phone: 02 9229 4266 OR 02 9229 4111

Wagga Wagga

  88 Murray St 
      Wagga Wagga NSW 2650
  Phone: 02 6937 3140


NT

  CASCOM Centre 
      Stage 3 Level 1 
      13 Scaturchio St  
      Casuarina NT 0810 
  Phone: 08 8924 3960


QLD

  Humanity Place  
      49 Park Rd  
      Milton QLD 4064  0810 
  Phone: 07 3367 5665 OR 0433 940 653


SA

   212 Pirie St  
      Adelaide SA 5000
  Phone: 08 8100 4500


TAS

    146 Elizabeth St 
       Hobart TAS 7000 
  Phone: 03 6235 6077


VIC

Dandenong 

     280 Thomas Street
         Level 1

         Dandenong VIC 3175   
  Phone: 03 8327 7370

North Melbourne

    23-47 Villiers St  
        North Melbourne VIC 3051  
  Phone: 03 8327 7370


WA

    110 Goderich Street  
       East Perth WA 6004 
  Phone: 08 9225 8888 

St Vincent de Paul Society – Emergency Relief

Vinnies supports individuals seeking asylum and refugees in Australia by offering emergency assistance for essential needs such as:

  • food
  • housing
  • transportation
  • medical expenses
  • utilities

Vinnies can also provide information and connect you with other local services. To learn more about the assistance available closest to you, you can contact Vinnies via phone or their website:

 Phone: 13 18 12
 Website: https://www.vinnies.org.au/


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