In-person support services
Information about physical and material support services.
Support in each state
Asylum Seekers Centre
Phone: (02) 9078 1900
Website: https://asylumseekerscentre.org.au/get-support/
- Provides support including:
accommodation - financial relief
- food and material aid
- healthcare referrals
- employment assistance
- education
Western Sydney Migrant Resource Centre
Phone: 02 8778 1200 or 02 8778 1202
Email: [email protected] Website: https://wsmrc.org.au/
Provides support including:
- financial relief
- settlement support including language programs
- community groups, including youth and parenting programs
RCOA – NSW
For additional assistance in New South Wales, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support: https://www.refugeecouncil.org.au/services-nsw/
Asylum Seeker Resource Centre
Phone: 03 9326 6066 Website: Help Refugees and People Seeking Asylum in our Australian Communities (asrc.org.au)
Provides support including:
- accommodation
- financial relief
- food and material aid
- healthcare referrals
RCOA – VIC
For additional assistance in Victoria, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support: https://www.refugeecouncil.org.au/services-nsw/
For additional assistance in the Australian Capital Territory, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support https://www.refugeecouncil.org.au/services-act/
Tasmania:
Migrant Resource Centre – Launceston Phone: (03) 6332 2211 Email: [email protected] Website: https://mrctas.org.au/
Provides a wide range of services, including:
- settlement services
- employment support
- youth work
- support for older people
- health programs and services, including counselling
RCOA – TAS
For additional assistance in Tasmania, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support. https://www.refugeecouncil.org.au/services-tas/
Multicultural Council of the NT
Email: [email protected] Phone: 08 8945 9122 Website: https://www.mcnt.org.au/
- financial relief
- settlement support
- education support including tutoring sessions
- driving education and lessons
RCOA – NT
For additional assistance in the Northern Territory, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-nt/
Centre for Asylum Seekers, Refugees and Detainees (CARAD)
Phone: (61) 08 9227 7322 Website: https://www.carad.org.au/contact-us
Provides a wide range of services, including:
- financial relief
- food and material aid
- community participation opportunities
- healthcare referrals
- education support
- employment support
RCOA – WA
For additional assistance in Western Australia, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-wa/
Asylum Seeker and Refugee Assistance (ASRA)
For emergency relief from ASRA, you will need to contact the Red Cross in QLD on:
Phone: 07 3367 5665 or 0433 940 653. Website: https://communify.org.au/multicultural-programs/asra/
Provides a wide range of services, including:
- financial relief
- accommodation support
- healthcare referrals
- education support
- employment support
Romero Centre
Phone: 07 3013 0100 (Monday to Wednesday 9 am to 4:30 pm and Friday to Thursday from 9 am to 1 pm) Website: https://romerocentre.org.au/get-support/
Provides a wide range of services, including:
- financial relief
- food and material aid
- community participation opportunities
- healthcare referrals
- education support
- employment support
RCOA – QLD
For additional assistance in Queensland, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-qld/
Circle of Friends Australia
Email: [email protected] Website: https://cofa.org.au/about-us/
Provides services including:
- community participation opportunities
- language support
- financial relief
RCOA – SA
For additional assistance in South Australia, we encourage you to visit the Refugee Council of Australia’s page, which provides information about other organisations that offer support.
https://www.refugeecouncil.org.au/services-sa/
Support across Australia
Ask Izzy – Find Support Services in Your Local Area
If you are looking for support services in your local area, use the Ask Izzy tool.
This tool has information on local organisations that can help you in times of hardship, offering support with:
- financial matters
- food
- accommodation
- other essential needs closest to your location
Vinnies (St Vincent de Paul Society) – Emergency Relief
Vinnies supports individuals seeking asylum and refugees in Australia by offering emergency assistance for essential needs such as:
- food
- housing
- transportation
- medical expenses
- utilities
Vinnies can also provide information and connect you with other local services. To learn more about the assistance available closest to you, you can contact Vinnies via phone or their website:
Phone: 13 18 12
Website: https://www.vinnies.org.au/
Australian Red Cross – Emergency Relief
The Australian Red Cross has offices and services throughout the country. If you’re an asylum seeker or migrant experiencing financial hardship without access to other support, the Red Cross may be able to help.
They can offer immediate assistance, including:
- food packages
- household goods
- groceries
- transport vouchers
- healthcare
- essential medicines
- referrals to other support services
They may also provide social and community activities to connect you with others in your community.
You can find out more on the Red Cross website:
Website: https://www.redcross.org.au/migration/
asylum-seekers/
Find contact details of the Red Cross office closest to you below:
Red Cross House
3 Dann Close
Garran ACT 2605
Phone: 02 6234 7695
Sydney
St Andrews House
Level 3, 464 Kent Street
Sydney NSW 2000 Phone: 02 9229 4266 OR 02 9229 4111
Wagga Wagga
88 Murray St
Wagga Wagga NSW 2650 Phone: 02 6937 3140
CASCOM Centre
Stage 3 Level 1
13 Scaturchio St
Casuarina NT 0810
Phone: 08 8924 3960
Humanity Place
49 Park Rd
Milton QLD 4064 0810
Phone: 07 3367 5665 OR 0433 940 653
212 Pirie St
Adelaide SA 5000
Phone: 08 8100 4500
146 Elizabeth St
Hobart TAS 7000
Phone: 03 6235 6077
Dandenong
280 Thomas Street
Level 1
Dandenong VIC 3175 Phone: 03 8327 7370
North Melbourne
23-47 Villiers St
North Melbourne VIC 3051 Phone: 03 8327 7370
110 Goderich Street
East Perth WA 6004
Phone: 08 9225 8888