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How do I contact UNHCR in Australia for help?

If you still need help and you have not found the information you need on this website, please fill out this contact form with as much detail as possible.

If there is an answer to your query on the UNHCR Help Australia website, UNHCR may refer you to that section.

I am not in Australia. How do I contact UNHCR for help?

If you are not in Australia or if your query is not about procedures and services in Australia, we will not be able to respond to your query.

Please visit the HELP website or UNHCR website of the country you are currently living in.

What will happen to my personal information?

Your personal information is confidential and will not be shared with any third parties without your prior consent, except for UNHCR’s partner NGOs who can provide protection or assistance, if there is a need.

UNHCR will not share your personal data with the authorities of your country of origin. Read more about UNHCR’s privacy policy.

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